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Individuals in Quality Assurance, Monitoring & Testing are responsible for the assessment of outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality such as quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process. This includes the development and execution of Monitoring and Testing for controls, such as control design assessment, design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tools to assess the effectiveness of key controls designed to address defined risks
Job Responsibility
Contribute to drafting controls and risk mitigation strategies for Total Rewards & Culture
Contribute to the uplifting and upscaling of the Total Rewards & Culture Risk Management and Controls
Provide advanced analytical support in the preparation of materials and presentations for senior management forums and governance committees
Identify and help implement opportunities where AI/Automation can uplift the Risk and Control process and practices
Critical thinking and ability to clearly articulate risks and impact
Follow up and escalate on remediation actions, risk mitigations, and Risk breaches. Ensure Total Rewards remains within acceptable Risk Appetite
Assist in tracking and reporting on the progress of remediation efforts and the validation of issue closures
Requirements
Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
Ability to identify, measure, and manage key risks and controls
Strong knowledge in the development and execution for controls
Proven experience in control related functions in the financial industry
Proven experience in implementing sustainable solutions and improving processes
Understanding of compliance laws, rules, regulations, and best practices
Understanding of Citi’s Policies, Standards, and Procedures
Strong analytical skills to evaluate complex risk and control activities and processes
Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level
Strong problem-solving and decision-making skills
Ability to manage multiple tasks and priorities
Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word