Assessing Technician

• Assists in the preparation of real estate bills and other tax forms and records, including recording transfers of property ownership and sales on the Cama system and ensuring that office records are changed accordingly
• Processes authorized abatements
• Researches MLS listings to get valuable information for assessment of homes when work has been done without building permits to help justify sales beyond the assessed value
• Processes sales surveys sent as a result of deed transfers
• creates, maintains and generates sales reports (using SQL) for public
• Creates extensive reports, including sales reports for the public
• Downloads deeds from Assessor’s link to Norfolkdeeds.org.
• researches plans, trusts, homesteads and other documents to ensure records are correct
• provides deeds and other Registry documents to residents upon request
• Responsible for reviewing confidential information and determining qualification for all exemption applications, noting any unusual situations or circumstances in preparation for review by the Board of Assessors
• Maintains reports, creates mass mailings and assists residents with exemption applications, explaining laws and procedures
• Ensures that all exemptions are entered into Munis for preparation of actual tax bills
• Responsible for accurate cyclical reporting of exemptions to Massachusetts Department of Revenue on Gateway system for reimbursement to Town
• Processes all excise tax bills received from the Registry of Motor Vehicles (RMV): processes exemptions, commits taxes, generates accounts receivable, prints exemption reports and prepares reports for the Tax Collector multiple times a year
• Calculates and enters excise bills for Section 5 Dealer plates and processes the commitments
• Authorized to abate excise tax bills
• Serves as liaison to other Town Assessors and the RMV to correct excise errors resulting in abatements, forwarding information to rebill and creation of new bills
• Researches registration information on-line at the RMV to assist residents with abatement applications, explaining laws and procedures
• Logs and enters building permits in Excel and on the Cama system
• Records plot plans, creates files for them and ensures that they are issued to the map maker to update the maps
• Researches the Building Department’s Viewpoint system to verify permits
• Sets up system to track and do mass mailings for exemptions for the Community Preservation Act tax
• reviews confidential information and determines eligibility
• Assists residents with applications and answers all inquiries about the tax and its implementation
• Enters and posts exemptions in timely manner
• processes reports and forwards to Town Accountant
• Creates and maintains the Board of Assessor’s website
• Creates and certifies abutters’ lists for the Zoning Board of Appeals, Conservation Commission, Selectmen’s Licensing Board, Fire Department, Planning Board, and Board of Health, according to their requirements
• Processes monthly cash turnovers to the Tax Collector’s office
• Plans and performs work on a variety of assessing documents, and monitors the flow of office work to meet cyclical deadlines
• Provides and/or assists with providing assessing information by telephone, mail, e-mail, scanned documents and in person, explaining laws, policies, and procedures
• assists public with use of computer and with locating property on the Assessor’s maps
• Performs necessary office secretarial work including the preparation of assessing documents, forms and reports
• In absence of supervisors, exercises necessary judgment for running of the office
• Acts as the E-911 secretary
• Performs similar or related work as required

• Associate degree in business, finance or accounting required and from three up to five years of experience in an office where assessing and/or appraising operations are primary responsibilities, or any equivalent combination of education and experience
• Employee must complete basic assessing courses approved and required by the Massachusetts Department of Revenue and the Massachusetts Association of Assessing Officers as a condition of continued employment
• Knowledge of the laws, regulations, rules, procedures, and forms applicable to assessing administration, Town By-Laws, regulations, policies, and programs as they apply to department operations
• knowledge of assessment and sales ratios
• knowledge of types of property ownership
• knowledge of office management principles and practices and equipment used by the department
• knowledge of computers, the internet, Excel and Word
• Knowledge of PK (Cama system), Munis, Viewpoint, Norfolkdeeds, MassDOT, Dept. of Revenue (regular website & Gateway (for reporting)), MLS
• Ability to manage multiple tasks, meet cyclical and regular deadlines, and pay careful attention to details despite interruptions
• ability to maintain highly confidential information, work independently
• ability to interact with personnel at all levels in person and over the phone in professional and courteous manner
• Have strong accounting, computer, organization, verbal and written communication and customer service skills
• May be required to deal under pressure and encounter hostile or angry customers
• Able to read maps

benefits eligible