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Position is responsible for performing highly technical, clerical, confidential and fiscal responsibilities assisting the Director of Assessing and the Board of Assessors. Work includes preparation of real estate bills, excise bills and other tax forms and records, calculating financial data, responding to inquiries and maintaining records.
Job Responsibility:
Assists in the preparation of real estate bills and other tax forms and records
Researches MLS listings to get valuable information for assessment of homes
Processes sales surveys sent as a result of deed transfers
Creates, maintains and generates sales reports (using SQL) for public
Downloads deeds from Assessor’s link to Norfolkdeeds.org
Researches plans, trusts, homesteads and other documents to ensure records are correct
Provides deeds and other Registry documents to residents upon request
Responsible for reviewing confidential information and determining qualification for all exemption applications
Maintains reports, creates mass mailings and assists residents with exemption applications
Ensures that all exemptions are entered into Munis for preparation of actual tax bills
Responsible for accurate cyclical reporting of exemptions to Massachusetts Department of Revenue on Gateway system for reimbursement to Town
Processes all excise tax bills received from the Registry of Motor Vehicles (RMV)
Processes exemptions, commits taxes, generates accounts receivable, prints exemption reports and prepares reports for the Tax Collector
Calculates and enters excise bills for Section 5 Dealer plates and processes the commitments
Authorized to abate excise tax bills
Serves as liaison to other Town Assessors and the RMV to correct excise errors
Logs and enters building permits in Excel and on the Cama system
Records plot plans, creates files for them and ensures that they are issued to the map maker to update the maps
Sets up system to track and do mass mailings for exemptions for the Community Preservation Act tax
Creates and maintains the Board of Assessor’s website
Creates and certifies abutters’ lists for the Zoning Board of Appeals, Conservation Commission, Selectmen’s Licensing Board, Fire Department, Planning Board, and Board of Health
Processes monthly cash turnovers to the Tax Collector’s office
Plans and performs work on a variety of assessing documents, and monitors the flow of office work to meet cyclical deadlines
Provides and/or assists with providing assessing information by telephone, mail, e-mail, scanned documents and in person
Performs necessary office secretarial work including the preparation of assessing documents, forms and reports
In absence of supervisors, exercises necessary judgment for running of the office
Acts as the E-911 secretary
Requirements:
Associate degree in business, finance or accounting required
Three to five years of experience in an office where assessing and/or appraising operations are primary responsibilities
Must complete basic assessing courses approved and required by the Massachusetts Department of Revenue and the Massachusetts Association of Assessing Officers as a condition of continued employment
Knowledge of the laws, regulations, rules, procedures, and forms applicable to assessing administration
Knowledge of Town By-Laws, regulations, policies, and programs as they apply to department operations
Knowledge of assessment and sales ratios
Knowledge of types of property ownership
Knowledge of office management principles and practices and equipment used by the department
Knowledge of computers, the internet, Excel and Word
Knowledge of PK (Cama system), Munis, Viewpoint, Norfolkdeeds, MassDOT, Dept. of Revenue (regular website & Gateway (for reporting)), MLS
Ability to manage multiple tasks, meet cyclical and regular deadlines, and pay careful attention to details despite interruptions
Ability to maintain highly confidential information, work independently
Ability to interact with personnel at all levels in person and over the phone in professional and courteous manner
Strong accounting, computer, organization, verbal and written communication and customer service skills
May be required to deal under pressure and encounter hostile or angry customers
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