Assembler/Sales Associate

We are seeking outgoing, friendly, and helpful team members to welcome and assist customers. Previous hardware experience is a plus but not a requirement as we provide extensive training. At Ace Peninsula Hardware, we’re independently owned and operated so helping our community is our number one priority. Make an impact in the community by helping your neighbors with their projects while working in a fast-paced and fun environment. Our mission is to go the extra mile for our customers and build a team that has the same attitude! Ace Hardware is an Equal Opportunity Employer and a Drug-Free environment. Ace goes beyond hardware: build a future, a purpose, and a community with us. Work/life balance: This position is with a team that respects your life outside of work. We believe in earning your trust through clear communication. We schedule two weeks in advance, working with you so you can plan. Assembler: Responsible for the assembly of grills, wheel barrows and furniture. Must be forklift certified. Must be able to work any day of the week. Typical hours 9am to 5:30pm. Sales Associates: Responsible for providing legendary customer service. They offer the solutions to the customers’ needs. Every job within Ace Peninsula Hardware ultimately impacts the customer directly or indirectly. Customers are the only reason we are here and without them, we would not be here. Every team member at Ace Peninsula Hardware is expected to pledge to keep the customer first and foremost regardless of his or her job. The promise we make to every customer is, “We pledge to be Ace helpful. Helping you is the most important thing we have to do today.” This promise guides you to choose actions that best meet the customer’s needs. The responsibilities include, but are not limited to: Customer Service – Customer Service is priority one at all times. Greet each customer with a smile; Uncover the customer needs by asking, “What project are you working on today?”; Exceed the customer’s expectations; Strengthen the relationship with the customer; Thank the customer for shopping at Ace Peninsula Hardware. Operating Procedures: Participate in all store training programs; Learn to sell the whole project; Be proficient at executing all store services; Stock all warehouse, drop ship and back stock inventory; Ability to special order products for customers; Be alert for shoplifting activity; Be alert for safety issues; Cleaning and conditioning of shelves and merchandising of end caps; Participate in WOW and Customer Engagement; Promote the Ace Rewards program. Cashiers: Summary: Cashiers exemplify the foundation of our service to each customer as they enter and leave the store. The responsibilities include: Customer Service Always; Ask if they found what they are looking for; Thank each customer for their purchase; Give 100 percent of your attention; Count the cash back from each transaction; Call for back up cashier when a line begins to form; Be on guard for point-of-sale scams; Answer phone; Ask customers if they have their Ace Rewards card; Operate cash register; Keep check out area neat and clean; Handle merchandise returns and exchanges; Call customers when their rain checks and special orders are in stock; Count cash drawer before each shift; Close the cash drawer after each transaction; Maintain minimum cash in the register; Be alert for safety issues; Participate in WOW and Customer Engagement; Promote the Ace Rewards program. Learn and grow with us: Are you a hardware hero? Bring your knowledge and we’ll teach you something new. Have a helpful attitude? We’ll train you on hardware know-how that builds life skills. We train you from day one and the opportunities don’t stop there. What to expect: You’ll work directly with customers welcoming them and helping them find everything necessary to complete their project in one trip. Like working in a fast-paced and fun environment? We are high energy so time will fly. You’ll be on your feet for most of your shift (6 to 8 hours). You must lift 40 to 50 lbs. Pay, Benefits, and Perks: Paid time off; Health Insurance medical, dental, vision, and prescriptions; 401K; 401k matching; Employee discounts on product after 90 days; Life Insurance; Supplemental Health Insurance employee paid offered. Click through and start your journey with us now! Company Introduction: We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.