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Luxury Private Travel Company are looking for an experienced candidate, with a great love and an extensive knowledge of the Asia Pacific region, to join their friendly team of travel enthusiasts. You will be empathetic and inquisitive, and will harness these qualities to form a deep understanding of your customers; enabling you to craft highly personalised holidays to countries such as: Nepal, Fiji, Thailand, China, Sri Lanka, Australia, Japan, Malaysia, Indonesia, Laos, French Polynesia, New Zealand, Maldives, Cambodia, Borneo, South Korea, Vietnam, India, Bali
Job Responsibility:
Guest communication via video call, email and telephone
cultivating relationships and achieving a deep understanding and rapport with the client
Curation of bespoke travel itineraries which aim to immerse the client in the destination while following responsible travel practices
Competently close sales and manage pipeline, working effectively with the CRM and company systems and best practices
Deal with any operational situations in collaboration with wider team and external partners at the destinations
Assist the marketing team with the production of editorial content
Build long-lasting, caring relationships with suppliers on the ground at the destinations
Source exciting new travel product
Travel even more in Asia and Australasia! And then return and educate your colleagues on the destinations you visited!
Requirements:
Minimum of 1 years’ experience working in luxury tailor-made tour operations
Interest in the Asia Pacific region and extensive knowledge obtained from personal travels to the region
You value positive-impact, responsible, sustainable travel
Embrace diversity and eagerness to be part of a close supportive team of colleagues, including business partners
Good listener and empathetic communicator, in relation to colleagues and customers
Open-minded and keen to learn
Thrives solving problems and maintains calm under pressure
Motivated and driven
Excellent verbal and written communication skills
What we offer:
Flexible working
Mental Well-being Support
Learning and Development
25 days annual leave, plus bank holidays
Work bank holidays and take other days off instead in order to embrace everyone’s beliefs, culture and identity
Lots of organised socials events
Dress however you feel most comfortable
Dog-friendly office
Commission structure of £50,000 - £90,000
Commission top-up to ensure you earn minimum £42,000 p.a while you’re mastering the role
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