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Asia Claims Lead

Singapore, Singapore River · Job Posted June 15, 2026
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Job Description

Our client, a major player in the global insurance sector is looking for a senior leader to oversee their claims operations across the asia region. The organization is highly regarded for its stable market presence, diverse portfolio of commercial products and commitment to building a unified regional culture that supports sustainable business growth. In this position as a Asia Claims Leader, you will be expected to lead and mentor a team of Claims Specialists to provide commercially pragmatic and technically superior outcomes. You will oversee the end to end management of complex claims cases, including coverage determination, accurate reserving practices and proactive recovery evaluations. The ideal incumbent will foster deep technical collaboration with underwriting, actuarial and broader business units to enhance portfolio quality and risk selection and act as a key market representative to build strong relationships with regional distribution partners and corporate clients. In this position, you will ensure all claims are managed in accordance with the organisation's values and processes including interpreting policy coverage, establishing, setting and reviewing reserves for indemnity and resolving claims as expeditiously and economically as possible and identifying recovery opportunities.

Job Responsibility

  • Lead and mentor a team of Claims Specialists to provide commercially pragmatic and technically superior outcomes
  • Oversee the end to end management of complex claims cases, including coverage determination, accurate reserving practices and proactive recovery evaluations
  • Foster deep technical collaboration with underwriting, actuarial and broader business units to enhance portfolio quality and risk selection
  • Act as a key market representative to build strong relationships with regional distribution partners and corporate clients
  • Ensure all claims are managed in accordance with the organisation's values and processes including interpreting policy coverage, establishing, setting and reviewing reserves for indemnity and resolving claims as expeditiously and economically as possible and identifying recovery opportunities

Requirements

  • Extensive track record in managing claims portfolios within the commercial insurance domain (Property, Engineering, Construction, Marine or Financial Lines)
  • Proven leadership capabilities with experience guiding and developing a professional team (onshore and offshore team)
  • Strong knowledge of legal frameworks and the ability to apply complex principles to technical dispute resolutions
  • Highly sophisticated communication, stakeholder management skills and commercially astute negotiation abilities
  • Proficiency in digital systems and databases used for scheduling, contact management and corporate reporting

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