ASB Officer Job at Social Value Portal Ltd (London)

Housing Officer

Service Care Solutions are currently recruiting on behalf of a respected Housing...

Location

United Kingdom , Barnet

Salary:

27.56 GBP / Hour

Service Care Solutions

Expiration Date

April 02, 2026

Requirements

Previous experience in a Housing Officer / Neighbourhood Officer / Tenancy Management role
Strong knowledge of tenancy management and ASB casework
Experience carrying out estate inspections and managing contractors
Excellent communication, investigation and problem-solving skills
Ability to manage a busy caseload and work independently
Housing sector experience is essential

Job Responsibility

Manage a caseload of properties within a designated area
Deliver a visible neighbourhood presence, carrying out regular estate inspections and resident visits
Investigate and resolve anti-social behaviour and neighbour disputes
Manage tenancy issues including breaches, sustainment and tenancy enforcement
Act as the main liaison between residents, contractors and internal teams to resolve repairs and estate concerns
Handle complaints and complex resident enquiries through to resolution
Work with vulnerable residents, identifying support needs and making appropriate referrals
Monitor and manage service delivery standards across cleaning, grounds maintenance and managing agents
Ensure compliance with health and safety requirements including FRA actions and estate risks
Contribute to service charge communication and resident engagement where required

Fulltime

Travel Safe Team Leader

Proactive, community focused service designed to improve safety, confidence and ...

Location

United Kingdom , Across Gosport Town Hall, Portsmouth Civic Offices and in the community

Salary:

39151.00 - 42838.00 GBP / Year

Portsmouth City Council

Expiration Date

March 15, 2026

Requirements

Experience in supervision, enforcement, or community safety
Ability to balance operational oversight with direct engagement
Skilled in managing antisocial behaviour through engagement, education and enforcement
Comfortable exercising delegated powers, issuing Fixed Penalty Notices, gathering evidence, and making sound decisions under pressure
Ability to respond quickly to incidents, apply dynamic risk assessments, and handle competing priorities
Ability to build and sustain strong relationships with partner agencies (Police, Social Care, Homeless Outreach, drug and alcohol services, schools, youth services, community organisations)
Confident representing the service at community meetings, case panels and multi-agency problem solving sessions
Right to Work in the UK

Job Responsibility

Lead the new Travel Safe team (one Supervisor and twelve Officers)
Provide operational oversight and direct engagement
Foster professionalism and accountability within the team
Offer coaching, guidance and constructive feedback
Ensure high standards across all shifts
Deploy officers to ASB hotspots and emerging problem areas using intelligence, data, and community feedback
Tackle environmental ASB such as fly-tipping and graffiti
Respond dynamically to incidents
Enforce relevant legislation under Community Safety Accreditation Scheme (CSAS) powers
Work collaboratively with partner agencies and transport operators

Fulltime

!

Neighbourhood Housing Officer

This is a hybrid role focused on delivering high-quality neighbourhood and tenan...

Location

United Kingdom , Gateshead

Salary:

17.27 GBP / Hour

Service Care Solutions

Expiration Date

March 14, 2026

Requirements

Previous experience in housing management, neighbourhood or tenancy services
Experience handling ASB, tenancy issues, and vulnerable customers
Strong communication, negotiation, and case management skills
Ability to manage a varied workload and meet performance targets
Good IT skills, including Microsoft Office
Full UK driving licence (desirable)

Job Responsibility

Manage a defined patch, providing end-to-end neighbourhood and tenancy management
Investigate and manage anti-social behaviour (ASB) and nuisance cases
Conduct home visits, tenancy checks, and estate inspections
Support vulnerable tenants and make appropriate referrals to partner agencies
Manage tenancy changes, mutual exchanges, and rehousing support
Identify and address environmental and estate management issues
Work with internal teams, councillors, and external partners to resolve issues
Maintain accurate records and manage a varied caseload in line with KPIs

Fulltime

Housing Officer

We are currently recruiting for an experienced Housing Officer to join a busy ho...

Location

United Kingdom , West London

Salary:

29.00 GBP / Hour

Vox Consultants

Expiration Date

Until further notice

Requirements

Proven experience working as a Housing Officer
Strong knowledge of housing management, tenancy law, and best practice
Experience managing ASB cases and tenancy enforcement
Excellent communication, negotiation, and organisational skills
Ability to work effectively in a fast-paced, office-based environment
Available for an immediate or short-notice start

Job Responsibility

Manage a designated patch of general needs and/or temporary accommodation properties
Deliver a high-quality, customer-focused housing management service
Handle tenancy management matters including rent arrears, ASB, complaints, and breaches of tenancy
Carry out investigations and take appropriate enforcement action where required
Work closely with internal teams and external agencies to resolve housing issues
Ensure compliance with housing legislation, policies, and procedures
Maintain accurate records and case notes using housing management systems

Fulltime

Travel Safe Officer

The Travel Safe Team is a proactive, community‑focused service designed to impro...

Location

United Kingdom , Gosport

Salary:

32061.00 - 36363.00 GBP / Year

Portsmouth City Council

Expiration Date

Until further notice

Requirements

Visibly present, proactive safety ambassador who supports safe travel on the bus link during evenings and weekends
Confident engaging with the public, including passengers and transport staff, to promote respectful behaviour and reassurance
Trained or willing to train in CSAS powers, enabling them to carry out authorised enforcement actions
Capable of managing antisocial behaviour and addressing both personal and environmental ASB issues
Strong communicator who can defuse conflict and respond effectively to dynamic or challenging situations
Works collaboratively with local councils, police and transport providers as part of a multi‑agency safety network
Detail‑focused individual who accurately records incidents, gathers evidence and contributes to intelligence sharing
Supportive presence for vulnerable passengers, able to provide reassurance and practical help when needed
Familiar with ASB legislation and enforcement protocols, or willing to develop that knowledge
Reliable, uniformed officer comfortable working evenings, weekends and in mobile outdoor settings across Gosport

Job Responsibility

Provide a visible and proactive presence across the Bus Link in Gosport, during evenings and weekends
Deter and address antisocial behaviour (ASB), reassure passengers, and contribute to creating a safe, comfortable travel environment
Interact with members of the public, supporting transport staff, and responding to reports of disorder or concerns raised by passengers

What we offer

17% shift allowance

Parttime

Housing Officer

Housing Officer – Sussex (Hybrid Working). We’re currently recruiting for an exp...

Location

United Kingdom , Sussex

Salary:

Not provided

Vivid Resourcing

Expiration Date

Until further notice

Requirements

Previous experience working as a Housing Officer or in a similar tenancy management role
Strong knowledge of housing legislation and best practice
Confident managing ASB and tenancy breaches
Excellent communication and case management skills
Full UK driving licence and access to a vehicle

Job Responsibility

Managing a designated housing patch across Sussex
Handling tenancy management, including sign-ups and sustainment
Managing low-level ASB cases and neighbour disputes
Conducting estate inspections and property visits
Supporting residents with tenancy-related queries and enforcement where required
Working collaboratively with internal teams and external partners

Housing Officer

3-month secondment opportunity covering a defined patch across Haringey and Enfi...

Location

United Kingdom , Haringey; Enfield

Salary:

27.56 GBP / Hour

Service Care Solutions

Expiration Date

April 03, 2026

Requirements

Strong customer service experience
Housing experience desirable
Resilience, tenacity and sound problem-solving ability
Experience managing ASB and conducting investigations
Confidence managing service charge queries and budgets
Ability to influence, negotiate and communicate effectively with residents and stakeholders
IT competence
Ability to meet deadlines with strong attention to detail
May need to hold or work towards a relevant professional qualification

Job Responsibility

Manage a defined patch across Haringey & Enfield
Be visible and accessible to residents, responding to queries promptly
Conduct estate inspections to ensure high environmental and health & safety standards
Investigate and resolve ASB cases and resident complaints
Act on repairs, FRA actions, safeguarding concerns and compliance issues
Work closely with managing agents, contractors and internal teams
Set and manage service charges fairly and transparently
Monitor KPIs and contribute to performance improvement initiatives
Host community engagement events or forums where appropriate

What we offer

Opportunity to join a refreshed and forward-thinking operations team
Immediate start available

Fulltime

Neighbourhood Officer

Neighbourhood Officer – Long Stratton (NR15). 6 Month FTC | £35,535 per annum | ...

Location

United Kingdom , Long Stratton

Salary:

35535.00 GBP / Year

Service Care Solutions

Expiration Date

March 15, 2026

Requirements

Experience within housing management or a similar customer-focused environment
Strong knowledge of tenancy management and ASB processes
Excellent communication, negotiation, and case management skills
Ability to manage a varied workload and work independently
Good IT skills (Word, Excel, Outlook, Teams)
Full UK driving licence
Basic DBS (required for the role)

Job Responsibility

Manage a geographical patch, ensuring tenancy conditions are upheld
Investigate and resolve anti-social behaviour and neighbour nuisance cases
Carry out regular estate inspections and identify required actions
Conduct tenancy sign-ups, accompanied viewings, tenancy audits, and end-of-tenancy liaison
Represent the organisation in court and prepare witness statements where required
Support vulnerable tenants and signpost to appropriate services, including domestic abuse support
Work closely with partner agencies such as Police, Social Services, and Mental Health teams
Lead on community engagement and improvement initiatives
Monitor and follow up on fire safety and compliance actions

Fulltime

!

ASB Officer

Social Value Portal Ltd

Location:
United Kingdom , London

Category:
Public Sector

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 13, 2026

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