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This is an exciting opportunity for an ASB & Legal Officer working within the Housing Management team, covering the Manchester area. The role plays a key role in improving neighbourhoods and sustaining successful tenancies for customers.
Job Responsibility:
Work closely with customers to investigate, determine appropriate actions, manage and resolve cases
Work with a wide range of external stakeholders (Local Government, Police, Community Safety and Safeguarding Teams), liaising on behalf of both the customer and the Group
Improve neighbourhoods and sustain successful tenancies for customers
Requirements:
A good level of knowledge of current Housing Legislation and Tenancy Enforcement (Anti-Social Behaviour, Crime and Disorder)
Experience of legal processes i.e. preparation of witness statements, court applications, working in conjunction with legal providers and court attendance
Experience of and management of a wide range of community safety services, including investigating, managing and resolving a diverse range of cases including tenancy breaches and Anti-Social Behaviour
Access to own vehicle
Live within a reasonable distance to the Manchester area
Nice to have:
Collaborative team player
Strong communicator, both written and verbal
Good problem solver
What we offer:
25 days annual leave plus Bank Holidays (holidays increase with time served)
Flexible diary management
Contributory pension (employer matches up to 8%)
Advanced level healthcare cash plan (dental, optician, 24/7 GP Access, prescriptions, alternative therapy)
Discount scheme (cinema tickets, gym memberships, high street and online discounts)
Comprehensive training from an external expert ASB Training Provider