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IKEA Logo IKEA · -

As-Is Sales Team Leader

United States, Stoughton Employment contract 27.51 - 38.00 USD / Hour · Job Posted July 03, 2026
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Job Description

As a Product Recovery Team Leader, working to prevent the occurrence of unnecessary costs related to our products and improve the customer's quality perception, you will lead a team of recovery co-workers and ensure optimal recovery processes.

Job Responsibility

  • Lead, recruit, develop, and schedule a team of recovery co-workers to secure department routines and succession
  • Ensure all recovery processes are completed in a consistent manner
  • Identify business opportunities and implement business plan tactics to improve performance
  • Create a commercial recovery sales floor
  • Monitor the sales floor to secure the highest return while ensuring a timely sell-through of products
  • Implement and continuously ensure optimal use of common working methods relating to recovery process
  • Cooperates across functions and leads interdependently to ensure everyone understands and contributes to the recovery process
  • Works with Imonitor recovery related questions on a consistent basis and champions all necessary changes to ensure compliance
  • Monitor and ensure the proper coding of relevant transfers
  • Contribute to an environment where IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers

Requirements

  • Experience in managing, leading, and developing people preferably in customer-centric service or retail environment
  • Understanding of business processes and working methods within IKEA retailing
  • Knowledge of applicable policies, laws, and regulations
  • Knowledge of business and management principles, budgeting, and resource allocation

What we offer

  • Generous paid time off, holiday and sick time
  • WiselyPay – get earned wages up to two days early
  • Paid parental leave (up to 16 weeks)
  • KinderCare tuition discount
  • Retirement and bonus plans
  • Co-worker discount, meal deal, and referral bonus
  • Pet insurance program
  • Education assistance and learning programs
  • Safety shoe reimbursement
  • 24/7 telehealth visits
  • Dental and vision plans
  • Medical and Rx plans
  • A fun and inclusive work environment
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