Aruba Technical Assistant Centre Engineer Job at Hewlett Packard Enterprise (Ariana)

Service Delivery Field Support Engineer

Join NTT DATA as a Field Support Engineer II, where you will provide second-line...

Location

Indonesia , Jakarta Selatan

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent in Information Technology or Computing or related field
Professional level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNP (DC), ONTApp etc.
Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIP, ACMP etc.
Collaboration certifications such as - Valid CCNP Collaboration Certification required
Microsoft Voice certification (MS700 & MS720) advantageous
Valid Webex Calling & Webex Contact Centre certification
Moderate level experience in Collaboration technologies such as Call managers, Voice Gateways, Call recording, Scripting, Messaging, VOIP, IP Telephony
Moderate level experience in technical support to clients
Moderate level experience in diagnosis and troubleshooting
Moderate level experience providing remote support in Collaboration technologies

Job Responsibility

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational
Ensures that any software that is part of the solution is installed and configured according to client requirements
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution
Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles
Responds to and diagnoses all alerts, escalate to L3 Field Engineer when unable to resolve within the stipulated time
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform
Ensures the efficient and comprehensive resolution of incidents and requests
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures

Fulltime

Cross Technology Service Delivery Field Support Engineer

The Cross Technology Service Delivery Field Support Engineer (L1) is an entry le...

Location

Singapore , Singapore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent in Information Technology or Computing or related field
Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.
Associate level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNA, JNCIA, ACMA etc.
Valid CCNA Certification required
Entry level experience in Collaboration technologies such as Call managers, Voice Gateways, Call recording, Scripting, Messaging, VOIP, IP Telephony
Entry level experience in technical support to clients
Entry level experience in diagnosis and troubleshooting
Entry level experience providing remote support in Collaboration technologies
Entry level experience in relevant technology (Cisco and its product stack, SBC's such as AudioCodes and Oracle, CUBE's, Webex calling etc.)
Entry level understanding of Network routing and switching

Job Responsibility

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational
Ensures that any software that is part of the solution is installed and configured according to client requirements
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution
Investigates first line support calls assigned and identifies the root cause of incidents and problems following knowledge articles
Responds to and diagnoses all alerts, escalate to L2 Field Engineer when unable to resolve within the stipulated time
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform
Ensures the efficient and comprehensive resolution of incidents and requests
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures

Fulltime

Cross Technology Service Delivery Field Support Engineer (L1)

The Cross Technology Service Delivery Field Support Engineer (L1) is an entry le...

Location

Singapore , Singapore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent in Information Technology or Computing or related field
Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.
Associate level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNA, JNCIA, ACMA etc.
Collaboration certifications such as - Valid CCNA Certification required
Microsoft Voice certification (MS700 & MS720) advantageous
and Webex Calling certification advantageous
Entry level experience in Collaboration technologies such as Call managers, Voice Gateways, Call recording, Scripting, Messaging, VOIP, IP Telephony
Entry level experience in technical support to clients
Entry level experience in diagnosis and troubleshooting
Entry level experience providing remote support in Collaboration technologies

Job Responsibility

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational
Ensures that any software that is part of the solution is installed and configured according to client requirements
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution
Investigates first line support calls assigned and identifies the root cause of incidents and problems following knowledge articles
Responds to and diagnoses all alerts, escalate to L2 Field Engineer when unable to resolve within the stipulated time
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform
Ensures the efficient and comprehensive resolution of incidents and requests
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures

Fulltime

Cross Technology Service Delivery Field Support Engineer

The Cross Technology Service Delivery Field Support Engineer (L3) is a seasoned ...

Location

Singapore , Singapore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent in Information Technology or Computing or related field
Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIS, ACMP etc.
Cisco Dev Net certification preferred
Valid CCNP Collaboration Certification required
Seasoned experience in Collaboration technologies such as Call managers, Voice Gateways, Call recording, Scripting, Messaging, VOIP, IP Telephony
Seasoned experience in technical support to clients
Seasoned experience in diagnosis and troubleshooting
Seasoned experience providing remote support in Collaboration technologies
Seasoned experience in relevant technology (Cisco and it's product stack, SBC's such as AudioCodes and Oracle, CUBE's, Webex calling & Webex Contact Centre etc.)
Sound knowledge of Network routing and switching

Job Responsibility

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational
Ensures that any software that is part of the solution is installed and configured according to client requirements
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution
Investigates third line support calls assigned and identify the root cause of incidents and problems following knowledge articles
Responds to and diagnoses all alerts, escalate to L4 Field Engineer when unable to resolve within the stipulated time
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform
Ensures the efficient and comprehensive resolution of incidents and requests
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures

Fulltime

Cross Technology Service Delivery Field Support Engineer (L2)

Join a leading technology firm as a Cross Technology Service Delivery Field Supp...

Location

Singapore , Singapore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent in Information Technology or Computing or related field
Professional level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNP (DC), ONTApp etc.
Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIP, ACMP etc.
Collaboration certifications such as - Valid CCNP Collaboration Certification required
Microsoft Voice certification (MS700 & MS720) advantageous
Valid Webex Calling & Webex Contact Centre certification
Moderate level experience in Collaboration technologies such as Call managers, Voice Gateways, Call recording, Scripting, Messaging, VOIP, IP Telephony
Moderate level experience in technical support to clients
Moderate level experience in diagnosis and troubleshooting
Moderate level experience providing remote support in Collaboration technologies

Job Responsibility

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational
Ensures that any software that is part of the solution is installed and configured according to client requirements
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution
Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles
Responds to and diagnoses all alerts, escalate to L3 Field Engineer when unable to resolve within the stipulated time
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform
Ensures the efficient and comprehensive resolution of incidents and requests
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures

Fulltime

New

Production worker - evening

We are currently looking for several Production Workers to join our client's pro...

Location

Canada , Vaudreuil-Dorion

Salary:

18.00 - 19.10 CAD / Hour

Randstad

Expiration Date

April 17, 2026

Requirements

Good manual dexterity and good attention to detail
In good physical shape
Can stand on feet during 8 hour shift
Hard-working person
Must be able to speak and understand the French language
Must be comfortable working in the heat

Job Responsibility

Operate various stationary machines
Packaging
Quality inspection
Ensure the smooth running of production

What we offer

Evening shift prime of $1.10/h ($19.10/h)
Evening shift schedule: Monday-Friday 4pm-12am (midnight)
On-site training
Growing business
Tasks are simple
You will be part of a great team
Contract with possibility of permanence based on performance

Fulltime

New

Administrative Coordinator

Do you like office work? Do you like the diversity of tasks? We have the job you...

Location

Canada , Lachine

Salary:

21.00 CAD / Hour

Randstad

Expiration Date

April 18, 2026

Requirements

6 months to 1 year of work experience in an administrative position
Good command of computer software
Resourceful and autonomous
Comfortable to communicate in French and English : English is required because it is a Canadian company, and internal communication with clients and internal employees can be in English

Job Responsibility

Confirm and remind clients of their upcoming appointments through calls, emails
Provide excellent service to clients by answering inquiries and addressing concerns in a professional and courteous manner
Resolve appointment-related issues or conflicts effectively and promptly
Assist with other administrative tasks related to appointments and scheduling
Enter and update appointment details accurately in the company’s scheduling system
Track and report on appointment statistics and trends as needed

What we offer

weekly pays
weekends off
Beautiful dynamic working environment
Diversity of tasks

Fulltime

New

Customer Service Representative

Ready to propel your career within a Quebec-based company experiencing phenomena...

Location

Canada , Montréal Nord

Salary:

24.00 - 26.00 CAD / Hour

Randstad

Expiration Date

April 19, 2026

Requirements

2 to 3 years of experience in customer service (corporate or distribution sectors are an asset)
Flawless bilingualism (French and English), both spoken and written
Proficiency in Spanish (a major asset)
High level of autonomy, resourcefulness, and ability to adapt to a changing environment
Proactive personality with "thick skin" to manage operational challenges

Job Responsibility

Manage and resolve customer requests (approx. 60 tickets per day)
Support various departments based on your specialty (parts, service, dispatching, or technical support)
Communicate with distributors and end consumers across Canada and the United States
Collaborate with the team to optimize internal processes during this explosive growth phase

What we offer

Contract-to-permanent: High possibility of permanent hire
Growth-oriented environment
Written communication focus: Primarily via tickets and emails
Upgraded workspace: Soon moving to modern, high-end offices in Montreal

Fulltime

Aruba Technical Assistant Centre Engineer

Hewlett Packard Enterprise

Location:
Tunisia , Ariana

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 20, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Aruba Technical Assistant Centre Engineer

Service Delivery Field Support Engineer

Cross Technology Service Delivery Field Support Engineer

Cross Technology Service Delivery Field Support Engineer (L1)

Cross Technology Service Delivery Field Support Engineer

Cross Technology Service Delivery Field Support Engineer (L2)

Production worker - evening

Administrative Coordinator

Customer Service Representative

Aruba Technical Assistant Centre Engineer

Hewlett Packard Enterprise

Location:Tunisia , Ariana

Category:IT - Administration

Contract Type:Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:March 20, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Aruba Technical Assistant Centre Engineer

Service Delivery Field Support Engineer

Cross Technology Service Delivery Field Support Engineer

Cross Technology Service Delivery Field Support Engineer (L1)

Cross Technology Service Delivery Field Support Engineer

Cross Technology Service Delivery Field Support Engineer (L2)

Production worker - evening

Administrative Coordinator

Customer Service Representative

Location:
Tunisia , Ariana

Category:
IT - Administration

Contract Type:
Employment contract

Job Posted:
March 20, 2025