Artist

• Promote awareness of brand image internally and externally
• Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott
• Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event
• Encourage guests or callers to purchase or schedule preview package sales/tours
• Explain details and requirements related to attending a sales presentation to potential owners
• Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property
• Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets)
• Answer guest questions about property facilities/services
• Receive, record, and relay messages accurately, completely, and legibly
• Follow all company policies and procedures
• ensure uniform and personal appearance are clean and professional
• maintain confidentiality of proprietary information
• protect company assets
• Welcome and acknowledge all guests according to company standards
• anticipate and address guests’ service needs
• thank guests with genuine appreciation
• Speak with others using clear and professional language
• prepare and review written documents accurately and completely
• answer telephones using appropriate etiquette
• Develop and maintain positive working relationships with others
• support team to reach common goals
• listen and respond appropriately to the concerns of other employees
• Comply with quality assurance expectations and standards
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
• stand, sit, or walk for an extended period of time
• Perform other reasonable job duties as requested by Supervisors

• High school diploma or GED equivalent
• No related work experience
• No supervisory experience
• None license or certification

Training, development, recognition, holistic well-being, true camaraderie with a diverse group of co-workers