Artificial Intelligence Solutions Consultant – User Acceptance Test Coordinator, Wells Fargo

Wells Fargo

Location:
United States, Charlotte ▼
New York
San Francisco

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

115900.00 - 206100.00 USD / Year

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Job Description:

Wells Fargo is seeking an Artificial Intelligence (AI) User Acceptance Testing (UAT) Coordinator. This individual will act as the and will be responsible for identifying testing needs as well as creating and executing testing plans for AI and Generative AI conversational experiences across our Virtual Assistant platforms that reach over 30 million Wells Fargo customers.

Job Responsibility:

Interacting and coordinating with business experts to understand business flows and rules
Partnering with business and technology partners to develop testing plans for each defined customer experience release-over-release
Identifying test scenarios and translate them into executable UAT test scripts across testing phases
Managing and maintaining processes and routines such as defect management and deferrals via JIRA, ALM and other, release planning, test case management
Coordinate testing resources including UAT testers, testing tool access and test data provisioning
Tracking and reporting of test execution and completion across all testing phases

Requirements:

2+ years of Artificial Intelligence Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Advanced knowledge and understanding of test plans, test cases, testing procedures, test scripts and expected results
Advanced analytical skills with high attention to detail and accuracy

Nice to have:

2+ years working with Artificial Intelligence (AI) disciplines such as Machine Learning (ML) or Natural Language Processing (NLP)
2+ years across PDLC or SDLC
familiar with different types of testing & validation
Strong verbal, written and interpersonal communication skills
Outstanding problem solving and decision-making skills
Experience managing projects with the following tools: JIRA, Rally and/or ALM
Proactive, innovative and creative in meeting customer and enterprise needs
Execute against business vision, strategies, and goals in a fast-paced environment while balancing multiple priorities
Develop partnerships and collaborate with other business and functional areas
Spanish speaking proficiency
Ability to be proactive, innovative and creative in meeting customer and enterprise needs
Ability to develop and execute business vision, strategies, and goals
Ability to develop partnerships and collaborate with other business and functional areas
Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members
Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
Excellent verbal, written, and interpersonal communication skills

What we offer:

Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement

Additional Information:

Job Posted:
July 10, 2025

Expiration:
July 15, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Artificial Intelligence Solutions Consultant – User Acceptance Test Coordinator