Arrivals - Team Leader Job at WHSmith Group (Horley)

Arrivals - Team Leader

As a Team Leader you’ll lead and inspire your team to provide exceptional custom...

Location

United Kingdom , Horley

Salary:

27479.40 - 31000.00 GBP / Year

WHSmith Group

Expiration Date

Until further notice

Requirements

Current/recent retail (or similar) leadership experience (preferably in a fast-paced environment) with working knowledge of KPI’s such as ATV
Experience of proactively leading from the front, getting stuck in, and helping your team on the shop floor
Flexibility of approach that will allow you to support other stores in the area when needed
Ability to build strong relationships and communicate clearly and effectively
Experience of supporting employee training and development, and motivating teams to deliver their best
5 years continuous references – to gain an airport pass you will need to provide 5 years’ worth of either employment or education references without any gaps
Criminal Records Bureau Check – to be completed by WHSmith if your application is successful
Photographic ID i.e. passport or UK Driving Licence
Being fully flexible to work as early as 3am or as late as 10pm and include weekend in your schedule is desired

Job Responsibility

Guiding and engaging your team to deliver excellent standards and results in line with the Trading plan
Creating a culture of learning, support and recognition - spotting opportunities for development of personal skills, product knowledge and self-awareness
Supporting our colleagues in an environment where everyone feels valued and welcome
Creating a sense of pride within the store to ensure we are operating safely and legally

What we offer

pension scheme
cycle to work scheme
paid annual leave
employee discounts
range of deals from retail partners
Employee Assistance Programme

Fulltime

Guest Experience Team Leader (Front Office)

Be the face of luxury. As a Guest Experience Team Leader, you will lead from the...

Location

Singapore , Singapore

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Diploma or Degree in Hospitality or related field
Experience in luxury hospitality or front office operations
A flair for guest engagement and personalised service
Strong situational awareness and the ability to think on your feet
Emerging leadership skills with a hands-on, lead-by-example approach
Excellent communication skills and attention to detail
Flexibility to work shifts, weekends, and public holidays

Job Responsibility

Lead daily front-of-house guest experience operations, ensuring every interaction reflects warmth, precision, and care
Personally engage with guests, anticipating needs and creating memorable, tailored experiences
Coordinate VIP arrivals, special occasions, and personalised touches that elevate the guest journey
Guide and coach Guest Experience Executives on the floor, driving service consistency and confidence
Act as the first point of escalation, resolving guest concerns with empathy, ownership, and speed
Collaborate closely with Front Office, Concierge, Housekeeping, and F&B to ensure seamless delivery
Support and execute guest recognition initiatives and service enhancements
Monitor real-time guest feedback and service flow, making on-the-spot decisions to uphold standards

What we offer

Career growth opportunities
Unique strong culture
Best-in-industry training
Complimentary stays at Four Seasons properties (based on availability), with discounted meals
Paid holidays/vacation
Dental and medical/life insurance
Employee service awards/Birthday Gift
Annual employee party/social and sporting events
Complimentary meals in dedicated employee restaurant

Fulltime

Events Team Leader

We are looking for an experienced Events Team Leader to join the team at Victori...

Location

United Kingdom , London

Salary:

14.00 GBP / Hour

Benugo

Expiration Date

Until further notice

Requirements

Previous experience in a similar role is required
Enthusiastic about working in a dynamic and fast paced environment
Strong customer service skills
Excellent communicator with the ability to motivate and inspire
Flexibility to work on events as and when required
Passion for food and wine is a plus

Job Responsibility

Plan, organize and deliver a successful operation of the events, dining rooms and other areas within the events department
Liaise with other key personal, including, events and sales department to deliver service that meets and exceeds client’s expectations
Brief the events team on all aspects of the business and to oversee the running of all events, workings lunches and dining
Meet clients on arrival making sure that the event is as they require and ensuring that any on the day changes are passed on to the relevant people where necessary
Train or provide training to the staff to ensure they operate in accordance with Benugo standards
Liaise with key people in all necessary areas (kitchen, events, reception, etc…) of the business to ensure the provision of food and service is consistent and in line with menu/standards pre-agreed
Monitor that all staff present themselves correctly dressed for duty and are well groomed whilst on duty
Responsible in monitoring staff time sheets are filled correctly
Deputize for the manager in his/her absence

What we offer

Free lunch on shift
Free tea and coffee at any Benugo location
A monthly allowance to use at any Benugo location
Competitive rate
Life Assurance
Enhanced maternity and paternity leave pay
Company sick leave
Company annual leave
Opportunity to develop and further your career
Employee discounts at several retailers (via Hapi app) & fitness providers

Fulltime

Safety & Security Team Leader

The Safety & Security Team Leader ensures the effective implementation of Occupa...

Location

Kuwait

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

3–5 years in safety and/or security roles within warehouse, logistics, retail, or industrial environments
Proven experience in OHS monitoring, accident prevention, or safety supervision
Experience supervising external or outsourced teams in safety-critical environments
High school diploma or equivalent (required)
Formal training or certification in Occupational Health & Safety, Industrial Safety, or Risk Prevention (highly desirable)
Fire Safety, First Aid, or Emergency Response training is a strong advantage

Job Responsibility

Enforce OHS rules and safe working procedures across the warehouse
Monitor and report unsafe conditions, unsafe acts, and near-miss incidents
Ensure emergency exits, evacuation routes, and fire-fighting equipment are accessible and functional
Verify proper use of Personal Protective Equipment (PPE) by employees, contractors, and visitors
Support implementation of risk assessments and hazard identification (traffic, lifting, racking, fire, machinery)
Participate in safety drills (fire, evacuation, emergency response)
Immediately stop and report any activity presenting a serious safety risk(s)
Control access to the warehouse to ensure only authorized and safety-inducted persons enter
Supervise vehicle, truck, and pedestrian movements to reduce collision and traffic risks (where and when needed)
Monitor CCTV and patrol high-risk areas for both safety and security concerns

Fulltime

Transport Team Leader

This is a working supervisor position where the week will be spent on loading/un...

Location

United Kingdom , Fishergate

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Providing necessary site health and safety instruction to arriving drivers and other visitors
Oversee the activity/movement of all drivers (LGV and Forklift Truck) during their time onsite to ensure they adhere to site H&S rules
Organise the work of a small team of Forklift Drivers, allocating specific vehicles to load/unload
Manning the Despatch office as required signing in visiting tradespeople and contractors and accepting general incoming deliveries
Advising drivers of allocated loading bay and acting as banksman in line with safety procedures
Update computerised Company planning system as loads are completed - recording relevant vehicle details and any issues
Liaising with haulier partner to call down vehicles, additional pallets, and raw materials to support production activities
Liaising with Operations Team and providing details of stock held, loads complete and any developing issues

What we offer

Competitive salary & benefits, including annual leave, pension, and a Cycle to Work scheme
Ongoing training and development opportunities
24/7 confidential support for you and your family
Flexible working options and family-friendly policies
Guaranteed interview for candidates meeting essential criteria (Disability Confident Employer)

Fulltime

Airport Team Leader

Become part of our famous TUI Destination Team as one of our Airport Team Leader...

Location

Spain , Palma

Salary:

25650.00 EUR / Year

TUI

Expiration Date

Until further notice

Requirements

A friendly and empathetic individual who naturally connects with people
Dedicated to making our guests happy, going above and beyond to create unforgettable experiences
A quick learner who masters the technology and tools essential for your role, and excel at delivering training
An effective communicator who values diverse input, fosters a positive work culture, and inspires high performance while focusing on team growth, empowerment & wellbeing
Naturally motivate and guide your team, leading by example and tackling challenges with resilience and confidence
Hold a driving license, have an own car and fully conversational in English

Job Responsibility

Lead and empower your international airport team to create special moments for our guests from the moment they arrive
Be the friendly TUI face they see at the airport, warmly welcoming them and building strong connections
Guide your team through changes and challenging situations in the dynamic airport environment
Ensure smooth airport operations by overseeing arrivals, departures, and transfers
Lead by example, resolving issues with calm and empathy, and guide your team to turn challenges into opportunities while driving performance to exceed targets
Monitor your team’s performance & wellbeing, celebrate successes, and use feedback to drive growth
Support their development by identifying training needs and opportunities for skill enhancement

What we offer

A company iPad & uniform are of course standard
Work week of 39 hours with 2 days off
22 days of Holiday (on a full year) + we give you two extra days (on your Birthday and one Happy day)
Discounts and multiple offers with TUI Club De Benefits
Option to obtain a discounted private health insurance
We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons
Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub
Growth opportunities tailored to your unique skills and expertise

Fulltime

Team Leader, Housekeeping

Join our Housekeeping leadership team and play a key role in delivering exceptio...

Location

Singapore , Singapore

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Two (2) years of relevant experience in a luxury brand is considered an asset, preferably 1 year in a supervisory role
Good organisational skills, ability to prioritize workload and handle pressure
Excellent interpersonal and communication skills
Passion and interest in the luxury market
Guest-centricity and understanding the importance of guest preferences
Kindly note that due to work visa restrictions, position is open to Singaporeans only

Job Responsibility

Lead the daily floor operations, ensuring guest rooms and public areas meet the highest standards of cleanliness and presentation
Coordinate closely with Front Office to prioritise arrivals, VIPs, and special requests
Inspect rooms (vacant and occupied) to ensure quality, comfort, and attention to detail
Supervise, coach, and support Room Attendants and House Attendants to drive service excellence and productivity
Conduct daily briefings and provide ongoing on-the-job training
Handle guest requests and concerns promptly, ensuring thoughtful service recovery
Monitor room statuses, maintenance follow-ups, and special amenities for arriving guests
Maintain cleanliness and organisation of service areas, pantries, and linen closets
Support inventory control, cost management, and efficient resource planning
Communicate effectively with other departments to ensure a seamless guest experience

What we offer

Career growth opportunities
Unique strong culture
Best-in-industry training
Complimentary stays at Four Seasons properties (based on availability), with discounted meals
Paid holidays/vacation
Dental and medical/life insurance
Employee service awards/Birthday Gift
Annual employee party/social and sporting events
Complimentary meals in dedicated employee restaurant

Fulltime

Front Office Team Leader

Assist staff with expediting problem payments (e.g., problems processing credit ...

Location

Philippines , Puerto Princesa

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year related work experience

Job Responsibility

Assist staff with expediting problem payments
Follow up with guest regarding satisfaction with guest-related issues
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key
Process all payment types such as room charges, cash, checks, debit, or credit
Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations
Process all check-outs including resolving any late and disputed charges
Answer, record, and process all guest calls, messages, requests, questions, or concerns
Coordinate with Housekeeping to track readiness of rooms for check-in
Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy
Cash guests' personal checks and traveler's checks

Fulltime

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Arrivals - Team Leader

Job Description

Job Responsibility

Requirements

What we offer

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