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We are looking for a passionate, people-focused Area Supervisor to lead, inspire and support our onsite teams across multiple client locations. This role is key to ensuring high standards of service delivery, strong team performance, and exceptional client satisfaction. Working closely with the Regional Manager, you will help shape change, improve service quality, develop supervisors and cleaning teams, and ensure our members and clients consistently receive a “wow” experience.
Job Responsibility:
Managing and supporting supervisors across your assigned sites
Recruiting, inducting, and training staff
Creating rotas, managing holidays, supporting onboarding and overseeing labour planning
Ensuring all team members follow site rules and maintain a smart, professional appearance
Delivering staff training
Overseeing area administration including scheduling, audits, reporting and general operational organisation
Completing weekly and monthly audits, analysing results, and developing action plans
Ensuring all compliance and Health & Safety requirements are understood, up to date, and consistently followed
Supporting HR processes where required
Monitoring client and member satisfaction and regularly attending client meetings to review performance
Handling complaints, feedback logs and service reports
Ensuring contract standards are met and staffing levels remain appropriate for each site
Requirements:
Strong customer service skills and confidence communicating with clients at all levels
The ability to work independently, manage your own schedule, and prioritise effectively
A proactive, problem-solving mindset and the ability to work under pressure
Good knowledge of Microsoft systems and the ability to learn internal software quickly
Awareness of budget controls and labour planning
A strong team ethic, flexibility and a willingness to “get stuck in”
Health & Safety awareness and basic HR knowledge
A professional, confident and approachable manner
A basic level of written and spoken English
The right to work in the UK
What we offer:
Free Gym Membership
Full learning and support from Atlas
Stream – financial wellbeing and benefits platform with real-time access to earned wages, discounts/savings
The ability to progress your career within Atlas
Learning and development lead by you
Free uniform
The opportunity to work amongst people who value and support each other
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