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Area Supervisor - Local Shops

Delivery Hero

Location:
Egypt , Alexandria

Category:
-

Contract Type:
Not provided

Salary:

Not provided

Save Job

Job Responsibility:

Oversee performance and operations for Multiple branches with a district
Ensuring seamless fulfillment processes across different locations which include different retailers
Work closely with the store supervisor to evaluate, develop and ensure that all fulfillment processes (within the store) and workflow is being followed
Supervise the shopper process of daily orders
Supervise the full process of picking of orders to segregation & packing
Monitoring work schedules for the shoppers
Supervises the team in processing orders and resolving customer complaints (regarding wrong picking)
Monitor operational policies and procedures to ensure the most efficient and effective Processing of delivery orders, control of damages, errors and mis-picks
and excellence in customer service levels
Assist in coaching and training new employees (store supervisor)
Ensure adherence of the shoppers to the agreed upon processes and policies

Requirements:

3-4 years previous job experience in order fulfillment and management of pickers
1-2 year Experience of operations within a grocery stores
Well organized, able to multitask, and work in a fast-paced environment
Open minded
continually seeks to find new and creative ways to accomplish tasks
Excellent verbal and written communication skills
Strong interpersonal and relationship building skills
Excellent decision-making abilities and ability to integrate and apply information
Effective issue resolution skills
Proven analytical abilities
Reliable and a good timekeeper
Passion, enthusiasm, reliability and drive results in present capacity

Additional Information:

Job Posted:
May 19, 2026

Work Type:

On-site work

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