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Area Supervisor - Local Shops

Egypt, Alexandria · Job Posted May 19, 2026
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Job Responsibility

  • Oversee performance and operations for Multiple branches with a district
  • Ensuring seamless fulfillment processes across different locations which include different retailers
  • Work closely with the store supervisor to evaluate, develop and ensure that all fulfillment processes (within the store) and workflow is being followed
  • Supervise the shopper process of daily orders
  • Supervise the full process of picking of orders to segregation & packing
  • Monitoring work schedules for the shoppers
  • Supervises the team in processing orders and resolving customer complaints (regarding wrong picking)
  • Monitor operational policies and procedures to ensure the most efficient and effective Processing of delivery orders, control of damages, errors and mis-picks
  • and excellence in customer service levels
  • Assist in coaching and training new employees (store supervisor)
  • Ensure adherence of the shoppers to the agreed upon processes and policies

Requirements

  • 3-4 years previous job experience in order fulfillment and management of pickers
  • 1-2 year Experience of operations within a grocery stores
  • Well organized, able to multitask, and work in a fast-paced environment
  • Open minded
  • continually seeks to find new and creative ways to accomplish tasks
  • Excellent verbal and written communication skills
  • Strong interpersonal and relationship building skills
  • Excellent decision-making abilities and ability to integrate and apply information
  • Effective issue resolution skills
  • Proven analytical abilities
  • Reliable and a good timekeeper
  • Passion, enthusiasm, reliability and drive results in present capacity

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