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Supports the Food Service Assistant Manager by leading daily operations, supervising team members, ensuring food quality and safety standards are met, assisting with scheduling and training, and promoting excellent customer service in a fast-paced food service environment. Acts as a key point of leadership on shift, reinforcing company policies, resolving routine issues, and helping drive efficiency, teamwork, and guest satisfaction. This position is in the Area SMKH at LEGOLAND CA.
Job Responsibility:
Supports the Food Service Assistant Manager by leading daily operations, supervising team members, ensuring food quality and safety standards are met, assisting with scheduling and training, and promoting excellent customer service in a fast-paced food service environment
Acts as a key point of leadership on shift, reinforcing company policies, resolving routine issues, and helping drive efficiency, teamwork, and guest satisfaction
Requirements:
At least 1 year of leadership in food service experience
Demonstrated interpersonal and supervisory skills, with the ability to effectively manage staff and foster a positive work environment
Sufficient education to read, write, and use computer systems
Be able to work quickly and concisely under pressure
Available to work holidays and weekends
Must be flexible to work shorter or longer hours due to business volume
Able to pass a Food Handler certification exam
Physical Requirements: This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE)
Frequent lifting, pushing, pulling, bending, squatting, and stooping
Expect constant walking and standing during shifts
Occasional crawling and climbing
Frequent lifting of 20 to 30 pounds
Ability to lift up to 60 pounds for infrequent circumstances
Ability to work inside kitchen area, interacting with heated equipment, various foods, loud noise, chemicals and other at-risk conditions
Exposure to extreme temperature changes
Supervisory experience in a related role preferred
Previous guest services experience required
High school diploma or equivalent required
Demonstrates excellent customer service skills
Demonstrates interpersonal and communication skills, both verbal and written
Demonstrate organization skills, accuracy, and attention to detail
Nice to have:
Supervisory experience in a related role preferred
What we offer:
Medical
Dental
Vision
Work/life resources
Retirement savings plans like 401(k)
Paid days off such as parental leave and disability coverage