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The Rare Disease, Area Rare Cardiac Specialists (ARCS), will target health care providers (HCPs), spanning general cardiology, across IDN/Health Systems, group practice accounts, other. In this role, this individual will primarily be responsible for the execution of ATTR-CM disease awareness with appropriate customer stakeholders, working closely with the Cardiac Account Specialist (CAS) to ensure seamless customer interactions throughout the patient journey. The role will report into the Area Business Manager (ABM).
Job Responsibility:
Prioritize customers opportunities and projects to maximize impact
leveraging all available data sets and stakeholder input to inform optimal decision making via the target lists provided
Develop territory business objectives (business plans) and define key performance metrics that are aligned to brand objectives thus meeting/exceeding goals via the prioritized customer target lists
Maintain active customer profiles, plans and data sets via company planning resources
Continually evaluate and refine call planning to optimize schedule based on unique local territory factors such as access, geographic span, collaborative commitments, and customer alerts via targets identified via prioritization per ABM direction
Utilize advanced selling skills and approaches (e.g., PSSF)
Understands complex selling environment within each local market the ARC is overlaid to support
Utilize approved brand messaging via PSSF to align with customer priorities
tailor messaging based on segment and/or individual customer needs
Appropriately adapts messaging in complex selling environment
Partners with customers to connect Pfizer resources and services to better meet the needs of their patients
Grow and maintain relationships with appropriate stakeholders and decision makers
Build an in-depth understanding of local market factors and customer landscape
Possess an in-depth expertise in the ATTR-CM disease area, the diagnostic procedures related to ATTR-CM and related diseases, and the Vyndamax clinical profile (as appropriate)
Educate customers on the ATTR-CM disease in order to raise disease awareness
Educate customers on the diagnostic procedures (through approved messaging/resources) related to ATTR-CM to support patient identification and treatment
Demonstrate brand value proposition as a solution to customer and patient needs (per indications)
Implement approved marketing educational programs across customer segments and present approved materials to deliver value added messaging in a compelling and compliant manner where applicable/appropriate
Demonstrate change agility in the ever-changing marketplace/landscape
effectively cope with change and decide to act without having all the details
Coordinate with other customer facing teams to elevate the customer experience
Coordinate with other Subject Matter Experts (SME’s) where, when, & how appropriate to accelerate our internal approach to meet our customers needs
Coordination primarily with the CAS’ that the ARCS prioritized target lists overlay and with the Rare Disease ROC (Cross Functional Account Team) Members where/when appropriate/compliant (i.e. Key Account Managers) per CAS/ARCS coordination
Proactively gathers insights from customers and understands the impact of changing market dynamics. Connects insights gathered from different customers to anticipate business opportunities / threats across local markets
Demonstrate an in-depth understanding of all available market/customer data by utilizing available reports and applying insights in local planning
Act decisively by prioritizing resource utilization to meet customer needs
Pursue individual learning opportunities and look for ways to build, challenge, and add value in current assignments
Understand and manage own interpersonal strengths and limitations and recognizes how others are responding to their behaviors
Be coachable and committed to elevating individual capabilities
Coordinate and collaborate with CAS and other colleagues (local and HQ – where appropriate via ‘Ways of Working’) to deliver appropriate resources to local customers
Emulates best practices and shares customer insights, contributing valuable perspective to colleagues across the Area
Proactively engage leadership to drive innovation and new approaches that help exceed business objectives
Facilitates open and honest conversations with peers and leaders and provides candid, actionable, and solutions focused feedback
Ensure effective and compliant utilization of promotional materials
Ensure successful, compliant selling activities of in-line products
Complies with all Corporate Policies and Procedures, while conducting all job-related activities with integrity and adherence to Pfizer's high standards of business conduct.
Requirements:
Minimum of 3 years of previous pharmaceutical, biotech, or medical device sales experience
Bachelor's Degree required OR an associate’s degree with 8+ years of experience
OR a high school diploma (or equivalent) with 10+ years of relevant experience
Demonstrated ability to formulate, develop, write, communicate, and monitor the execution of Territory business plans
Demonstrated history of strong teamwork / collaboration
Strong analytical skills are required with a demonstrated history of applying market / customer insights to inform sales planning and execution
demonstrated track record of assessing customer (Account and/or HCP) needs and bringing relevant and appropriate tools / resources to drive performance
Consistently follows and supports company policies
Valid US driver’s license and driving record in compliance with company standards. Any DUI/DWI or other impaired driving citation within the past 7 years will disqualify you from being hired.
Nice to have:
Rare Disease and/or Specialty Cardiovascular experience and expertise strongly preferred
Product launch experience preferred
Hospital Sales experience preferred
Experience calling on large academic centers and hospital systems
What we offer:
Sales Incentive bonus
401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution
paid vacation, holiday and personal days
paid caregiver/parental and medical leave
health benefits to include medical, prescription drug, dental and vision coverage
Relocation assistance may be available based on business needs and/or eligibility.