Area Operations Manager

• Lead a dispersed team of 14 operators working remotely throughout the area, as well as several contractors and suppliers providing services ranging from sampling, Pump exchanges, jetting, Grounds maintenance and electrical
• Continually develop a team that engages, creates the right environment and is driven to exceed business targets whilst demonstrating the right level of leadership behaviours
• Responsible for the health safety and wellbeing of your team and driving the right pro-active culture to effectively manage safety risks
• Establish and maintain great working relationships with customers (internal and external)
• Managing costs, budgets, emergency works, planned preventative maintenance, equipment and materials purchases, ensuring quality feedback is maintained and encouraging innovation and empowerment within your team
• Work in effective partnership with our contract partners to achieve the best outcome for the customer
• Ensure that in execution of tasks that the highest level of customer satisfaction and site standards are delivered
• Ensure KPI targets on water levels, compliance, Asset availability and Site Standards are met
• Manage the region to achieve excellent budget control, site standards, asset condition and compliance
• Manage the team to continue to be a high performing team with an emphasis on engagement, empowerment and efficiency
• Role model & drive continuous improvements in Health, Safety & Well Being. Ensure compliance with legislation, continuous improvement on standards and pro-active safety interventions
• Achieve excellent KPI results
• Ensure all assets are maintained according to policies and standards and identify with the operational Team and client areas where the assets can be improved
• Building excellent customer relationships, targeting zero complaints and an increasing positive customer satisfaction score

• Experience in managing maintenance teams across a large geographical area
• Experience working in the water or wastewater industry
• Experience of managing the performance of a dispersed asset base over considerable geography
• Proven experience in leading and achieving sustained performance improvements from a diverse workforce, indirect and direct
• Track record of driving performance of a team, not accepting mediocre and addressing poor performance
• Proven experience in working with a wide range of stakeholders – both internal and external e.g. landowners, operators customers and regulators
• Previous success and passion for delivering and leading a strong health & safety culture
• Passion for growth and development of our Business Unit
• Strong interpersonal, negotiating, influencing and leadership skills
• Team management experience with the ability to inspire, lead and develop a team
• Strong team player
• Strong drive and passion for continuous improvement
• Ability to learn quickly on technical processes to a level required for high level decision making
• Demonstrable commercial and financial acumen

car allowance