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As an Area Operations Manager, you will be responsible for leading a team of Registered Managers across residential and supported living services, therefore we are looking for someone with proven operational management experience with the ability to coach and develop the colleague team. Along with ensuring person centred support is delivered for the individuals we support. You will work with the Regional Operations Director to ensure the financial and operational performance of your region. This includes responsibility for promoting the highest standards of care and support, ensuring that quality standards are maintained and accountability for both internal and external compliance adhering to company policies and regulatory requirements. The role is key in developing our services further and ensuring quality in every aspect for the individuals we support. This includes being responsible for building upon existing trusted relationships and developing new relationships with local commissioners and external agencies including CQC. You will have autonomy within your role and have a flexible approach to workload and work base to manage your own time including attendance at meetings, visibility in services and control administrative tasks.
Job Responsibility
Leading a team of Registered Managers across residential and supported living services
Ensuring person centred support is delivered
Working with the Regional Operations Director to ensure financial and operational performance
Promoting the highest standards of care and support
Ensuring quality standards are maintained and accountability for internal and external compliance
Developing services further
Building upon existing trusted relationships and developing new relationships with local commissioners and external agencies including CQC
Requirements
NVQ Level 5 in Leadership in Health and Social Care or equivalent
Experience of developing and managing budgets across a wide team
Accountability and proven experience of managing commercial, quality, and people KPIs across the region
Effective decision-making skills
Ability to effectively manage and develop a team to achieve positive outcomes
Proven experience in developing services within the health and social care sector
Ability to problem solve, implement and manage strategies through to completion
Highly analytical
Excellent IT skills
Full understanding of CQC requirements and legislation
Driver's licence
What we offer
Competitive Salary up to £51,500 per annum dependent on experience
£3,000 car allowance
33 Days annual leave inclusive of bank/public holidays
Life Assurance
Private Medical Insurance
Leadership development programs
Unlimited access to Professional Qualifications
A range of different wellbeing support through health and wellbeing platform
Continuous staff reward schemes: Outstanding Achievement Award and NCG Annual Awards