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Area Operations Manager

Employment contract 50000.00 GBP / Year · Job Posted June 14, 2026
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Job Description

As an Area Operations Manager, you will be responsible for leading a team of Registered Managers across residential and supported living services, therefore we are looking for someone with proven operational management experience with the ability to coach and develop the colleague team. Along with ensuring person centred support is delivered for the individuals we support. You will work with the Regional Operations Director to ensure the financial and operational performance of your region. This includes responsibility for promoting the highest standards of care and support, ensuring that quality standards are maintained and accountability for both internal and external compliance adhering to company policies and regulatory requirements. The role is key in developing our services further and ensuring quality in every aspect for the individuals we support. This includes being responsible for building upon existing trusted relationships and developing new relationships with local commissioners and external agencies including CQC. You will have autonomy within your role, have a flexible approach to workload and work base to manage your own time including attendance at meetings, visibility in services and control administrative tasks.

Job Responsibility

  • Lead a team of Registered Managers across residential and supported living services
  • Ensure person centred support is delivered for the individuals we support
  • Work with the Regional Operations Director to ensure the financial and operational performance of your region
  • Promote the highest standards of care and support
  • Ensure that quality standards are maintained and accountability for both internal and external compliance adhering to company policies and regulatory requirements
  • Develop our services further and ensuring quality in every aspect for the individuals we support
  • Build upon existing trusted relationships and develop new relationships with local commissioners and external agencies including CQC

Requirements

  • NVQ Level 5 in Leadership in Health and Social Care or equivalent
  • Experience of managing budgets across a wide team
  • Accountability and proven experience of managing commercial, quality, and people KPIs
  • Effective decision-making skills
  • Ability to effectively manage and develop a team to achieve positive outcomes
  • Proven experience in developing services within the health and social care sector
  • Ability to problem solve, implement and manage strategies through to completion
  • Highly analytical
  • Excellent IT skills
  • Full understanding of CQC requirements and legislation
  • Driver's licence and access to a suitable vehicle

What we offer

  • Competitive Salary of £50,000 per annum dependent on experience
  • £3,000 car allowance per annum
  • 33 Days annual leave inclusive of bank / public holidays
  • Life Assurance
  • Private Medical Insurance
  • Leadership development programs to support your career development
  • Unlimited access to Professional Qualifications
  • A range of different wellbeing support through our health and wellbeing platform
  • Continuous staff reward schemes: Outstanding Achievement Award and NCG Annual Awards
  • Stream – Realtime access to earned wages
  • Access to discount platforms
  • Money savings scheme
  • Access to trained mental health first aiders

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