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Area Merchant Manager South West & Wales

United Kingdom, Bristol · Job Posted March 06, 2026
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Job Description

At Etex, we seek to make a meaningful impact in the lives of our customers and our communities. Are you looking for a company where you can learn, grow & lead? Join us as Area Merchant Manager (South West and Wales) and be the driving force of the success of our business!

Job Responsibility

  • Support product promotions with key National Account customers in alignment with product marketing activity
  • Develop and maintain relationships with key merchant customers across branch networks, including Branch Managers, Assistant Branch Managers, and Sales staff
  • Work closely with National Account Managers and teams to implement business plans and deliver the strategy for National Accounts
  • Build professional relationships and liaise with other departments within Etex Building Performance to ensure smooth collaboration
  • Support the implementation of the core stock profiling product range within designated accounts
  • Deliver value propositions and drive value creation with key National customers
  • Analyse customer sales performance and collaborate with the team to address areas of underperformance and create improvement plans
  • Support exhibitions, conferences, branch openings, trade days, and sales events to represent the company
  • Update the CRM tool daily with project tracking, customer calls, leads, complaints, and other relevant details

Requirements

  • Proven internal / external sales experience, ideally in construction industry
  • Strong phone presence and experience with achieving set goals
  • Good influencing and persuasive skills
  • Be proficient with Microsoft and associated web presentation tools
  • Experience working with Salesforce.com or other CRM systems
  • Excellent verbal and written communications skills
  • Strong listening and presentation skills
  • Ability to multi-task, prioritise, and manage time effectively

What we offer

  • Named the world's #1 most trustworthy company in the construction sector by Newsweek and Statista in 2023
  • Culture – we connect & care about those around us
  • We nurture teamwork, communities, partnerships and new ways of working, placing the highest importance on the safety and working environment of our people
  • ‘Road to Sustainability 2030’ is our plan to help build a better, sustainable future
  • Strong conviction that diversity of thinking helps us to deliver a strong and sustainable performance
  • Commitment to equal opportunities and zero tolerance towards discrimination
  • Flexibility: For us, hybrid and flexible working is all about trust

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