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Are you ready for the next step in your career? Bob & Berts has a rare and exciting opportunity for an Area Manager to join an outstanding team and become part of our rapidly developing award-winning concept. The successful candidate will be overseeing our existing stores in the East region in Northern Ireland. They will help identify further new locations and take the brand forward locally being the key driver in our success. This opportunity will allow you to report directly into the regional manager and work alongside the company directors and board to successfully manage your own region. At Bob & Berts, we're passionate about serving proper coffee, great grub, and creating a welcoming atmosphere for both our customers and our teams. Open all day, every day, no two days are ever the same. Making this the perfect opportunity for someone who thrives on keeping their teams motivated. We pride ourselves in our people – they have an active part to play in both the ongoing success of this region and wider company. You will be tasked with running a truly successful business. Energetic and vibrant, as Area Manager you will be the 'face' of your region. You will support store managers to set the standards in their stores. The right candidate will have a natural gift for hospitality and be able to motivate their store managers and teams through passion and their example and commitment to the brand and standards. This is a very hands-on role, and you will work very closely with your teams. Some travel will be expected.
Job Responsibility:
Operational planning and management
Assist in implementation, execution and evaluation of the operational plan
Responsible for the efficient and effective day-to-day operation of the sites in your Region
Implement and manage company policies
Preparation of board meeting docs and supporting materials
Human resources planning and management
Help determine staffing requirements alongside store managers to execute the regional and store level business plan
Implement human resources policies, procedures and practices
Establish a positive, healthy and safe work environment in accordance with all appropriate legislation and regulations
Recruit, interview and select staff that will enhance and develop the brand further
Ensure that all staff receive an induction to the company and that appropriate training is provided
Coach and mentor staff as appropriate to improve performance
Discipline staff when necessary using appropriate techniques and procedures in accordance with all workplace regulations
Financial planning and management
Work alongside the company directors to establish store and regional business plans
Prepare and monitor KPI's to help measure progress towards the regional and company business plan, staying within given budgets
Risk management
Ensure stores are executing HSE and Food Safety Management Policies and procedures
Identify and evaluate the risks to customers, staff, management, property, finances, and image and implement measures to control risks
Day to day responsibilities
To ensure the delivery of exceptional operational and service standards throughout stores
To ensure compliance in all areas of operational activity
Weekly budget and KPI reporting to Directors
Ensure financial targets and other agreed targets are met (food costs, labour costs etc)
Carry out regular restaurant inspections
Liaise with Environmental Health Officers for all sites. Ensure any non-compliances are rectified
Organise training in Food Safety and monitor training needs
Ensure any Health & Food Safety issues are resolved and rectified, i.e. alleged food poisoning, foreign objects
Clearly and concisely communicate business and regional objectives to managers so that they remain well informed of business activity and any changes of company procedures and policies
Liaise with all departments within the company to ensure optimal running of sites
Liaise with suppliers to ensure all products are of good quality and in stock
Assist in launching new revenue initiatives
Deal with any outside events, if needed
Ensure all complaints/feedback are resolved and rectified if needed. Re-train when required
Flexibility of time is given and expected around business requirements
Oversee maintenance and repair of all sites
Assess equipment needs for each site
Requirements:
Previous experience in a similar role is advantageous where the candidate can show management of multiple stores
Experience in managing and delivering projects
Excellent communication and organisational skill
Experience in managing budgets and KPI's
Excellent management experience
Full UK driving license/access to a car
Right to work in the UK
Nice to have:
Previous experience in a similar role is advantageous where the candidate can show management of multiple stores
Experience in managing and delivering projects
What we offer:
Salary: £48,000
Bonus structure up to £6,000
Job security in a growing and successful business
Excellent opportunity for advancement and progression for the right candidate