Job Description
As an Area Manager, you will lead and manage cleaning operations across multiple education client sites, ensuring consistently high standards of service delivery, compliance, and client satisfaction. This is a hands-on, multi-site role where you are fully accountable for operational performance, people management, and financial control across your area. You will work closely with clients, school stakeholders, and internal teams to ensure services are delivered safely, efficiently, and in line with all contractual and statutory requirements. A key part of this role is ensuring that all colleagues are recruited, vetted, and deployed in line with safer recruitment standards. You will take ownership of safeguarding compliance across your sites, ensuring Enhanced DBS checks (including Children’s Barred List), right to work verification, and risk assessments are fully in place prior to deployment, and maintained throughout employment. You will regularly visit sites—both planned and unannounced—to monitor service delivery, carry out quality and compliance audits, and ensure that all staff are adhering to site-specific protocols, professional standards, and safeguarding expectations. Alongside operational delivery, you will lead and develop your teams, managing recruitment, induction, performance, and retention. You will build capability through coaching and training, ensuring all team members are equipped to deliver high standards while working safely within education environments. You will also be responsible for managing budgets, controlling wage spend, and ensuring the efficient use of materials and resources, balancing commercial performance with service excellence. In addition, you will have accountability for information security and site security across your area, ensuring that confidential information is handled appropriately, access to sites is controlled, and all teams comply with data protection and ISO27001 requirements.
