Area Manager

• Day-to-day operation of the branches within your area
• Evaluating employee performance and providing feedback and coaching as required
• Developing customer relations within area, communicating with Regional Sales Manager to meet targets
• Interacting with customers on a regular basis via telephone or when visiting the branch to ensure satisfaction and gain useful feedback
• Regular interaction and holding short daily catch up sessions with all area management
• Briefing Branch Managers and other employees on current sales goals, promotions, and other relevant information
• Ensuring Branch stock control and audits are completed and to schedules set
• Efficient management of stock, to include goods in, supplier and customer returns in all branches
• Monitoring and driving telesales efficiency within your area
• Ensuring service levels with parts deliveries are to a satisfactory standard in all branches
• Resolving customer problems as needed
• Ensure the planning and authorising staff holidays are as per company policy within all branches
• Reporting and dealing with staffing issues. (all disciplinary issues to be dealt with via HR department)
• Complying with all health & safety requirements
• Ensuring all branches complete daily van checks and resolving defects reported
• All Branches efficiently manage and handle cash and adhere to relevant procedures
• Active in assisting credit control with customer debt. (Running over aged debt report)
• Cooperating with other areas and departments relating to company practices
• Driving promotional activities from across the area and achieve goals set
• Adhering to high ethical and professional standards
• Ensuring a high standard of housekeeping within the branches
• Ensuring all company procedures are always adhered to

• Must be a natural leader, self-driven and enjoy working as a team to achieve results
• Have knowledge of the local area and customer base (desired but not essential)
• Demonstrate proven ability to manage and grow direct reports
• First class commercial awareness with an ability to leverage reporting data to drive growth and margin
• Good working knowledge of Microsoft Excel

Have knowledge of the local area and customer base

• An opportunity to join a global brand and market leader
• Competitive salary and annual leave entitlement
• Structured career path and bespoke training