Area Manager Job at Atlas Facilities Management Limited (London)

Job Description

We are looking for a compassionate and proactive leader with experience in people management. Ideally, you will be based in the area and enjoy maintaining strong relationships with both clients and staff.

Job Responsibility

Meet and, where possible, exceed client expectations while operating within agreed budgets
Recruit, induct, and train suitable staff while ensuring compliance with vetting procedures
Maintain staffing levels to ensure contract standards are met
Control wage spend in line with agreed budgets set by the Regional Manager and Account Director
Monitor client satisfaction and service delivery through regular meetings and reports
Conduct frequent site visits, both planned and random, to ensure service delivery standards are met, escalating any issues as required
Perform audits, including compliance and quality checks, on a monthly basis
Develop and implement strategies to reduce staff turnover through structured induction programs, training, performance management, and personal coaching
Oversee the site-based training matrix to ensure all personnel receive necessary training
Ensure all site documentation is accurate and up to date
Manage equipment, materials, and supplies within agreed budgets
Ensure all Atlas FM personnel follow site rules and maintain a professional appearance
Uphold Atlas FM's values, ensuring activities align with quality management, health and safety regulations, legal requirements, and corporate responsibility policies
Complete electronic time and attendance records

Requirements

Ability to work effectively in a busy environment and communicate with people at all levels
Strong people management and client relationship skills
Excellent problem-solving and decision-making abilities
Strong team ethic and a flexible approach to work
Attention to detail and ability to accurately record data
Health and safety awareness/training
Strong customer service skills
IT literacy and the ability to use reporting tools effectively
Full UK driving licence

What we offer

Full learning and support from Atlas to help you succeed in your role
Financial wellbeing benefits via Stream – real-time access to earned wages and exclusive discounts at top retailers
Career progression opportunities within a growing company
Tailored learning and development support in areas that interest you
Recognition programs, including our Stars of Atlas awards
Cycle to work scheme and workplace pension
A collaborative and supportive work environment where people value and help each other
An opportunity to work in a fast-growing business with significant career advancement potential

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