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My NRMA Logo My NRMA · IT - Administration

Area Manager

Australia, Mascot Employment contract · Job Posted May 31, 2026
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Job Description

As the Area Manager, you'll take the driver's seat in a fast-paced operation, steering your team toward success. You'll have full control of the dashboard across our Sydney Airport and City locations - driving sales, profitability, fleet performance, and customer experience - while fuelling site growth through upselling, smart fleet utilisation, and cost control. Deliver a premium SIXT ride every time and enjoy perks like a company car, leadership development, and a generous incentive program.

Job Responsibility

  • Achieve sales targets, KPIs, and profitability
  • Drive upsell performance and maximise fleet utilisation
  • Analyse performance trends and implement action plans
  • Coach, mentor, and motivate a high-performing team
  • Set clear expectations and hold team members accountable
  • Ensure premium customer service and resolve escalations quickly
  • Manage P&L and control costs
  • Optimise rostering to match demand and sales opportunities
  • Maintain fleet presentation and minimise downtime
  • Ensure compliance with safety, operational, and company standards

Requirements

  • Sales Talent: Motivated, results-driven, and confident in achieving and exceeding sales targets
  • Industry Experience: Experience in sales-led retail, operational management, or customer service. Car rental industry experience is desirable but not essential
  • Leadership & Communication: Strong leadership and coaching skills, clear communication, and exceptional relationship-building abilities
  • Commercial & Analytical Skills: A commercial mindset with P&L responsibility, confidence analysing KPIs and financial data, and solid reporting capability
  • Organisation & Adaptability: Highly organised with a proactive, growth-focused attitude and ability to work autonomously in a fast-paced environment
  • All successful applicants must complete a National Criminal History Check, hold a current full driver's licence, and have full Australian working rights

What we offer

  • Participate in our lucrative performance-based incentive program
  • Competitive salary package including motor vehicle, phone and laptop
  • Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts
  • Complimentary myNRMA membership including free Roadside Assistance & discounts on fuel, groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
  • Discounts on all NRMA insurance products including car, home & travel
  • “ME” day - one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year
  • Employee Referral Program where you may be eligible for a $2,000 referral bonus payment
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