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Area Manager

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Chester Race Company

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Location:
United Kingdom , Chester

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

22.42 GBP / Hour
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Job Description:

We’re looking for confident, experienced, passionate and people-focused Area Managers to join our race day and major events operation at Chester Racecourse. As an Area Manager, you’ll play a critical leadership role on race days and events, taking ownership of a designated area and ensuring an outstanding guest experience from arrival to departure. You’ll act as the link between operational teams, contractors and management on the ground, keeping standards high, teams supported, and the operation running smoothly. This is a hands-on, fast-paced role, ideal for someone who thrives in live environments and enjoys leading teams in front-line operational settings, with the guest experience being at the heart of everything that you do! This is a unique and exciting opportunity to be part of a wide variety of events – from thrilling race days at Chester Racecourse, to concerts and events.

Job Responsibility:

  • Take ownership of the safe, effective, and high-quality delivery of your designated area on event days
  • Complete pre-event and close-down checks, escalating risks and readiness issues as required
  • Lead and coordinate cross-functional teams to deliver a seamless guest experience
  • Maintain excellent presentation, cleanliness, and operational standards at all times
  • Manage guest flow and crowd movement to ensure safety and positive experiences
  • Act as a visible, proactive leader, supporting guests and resolving issues on the ground
  • Monitor live operations, escalate risks, and support incident management
  • Capture feedback and insights to support continuous improvement
  • Champion a guest-first, safety-led culture

Requirements:

  • Experience in operational leadership within events, hospitality, sport, or high-footfall environments
  • Strong focus on guest experience and presentation standards
  • Calm, decisive problem-solver in fast-paced live settings
  • Confident communicator able to lead diverse teams and stakeholders
  • Hands-on, resilient, and comfortable working outdoors
  • Flexible availability, including evenings and weekends
  • Previous major event or venue experience is desirable
  • This role requires you to be over the age of 18

Nice to have:

Previous major event or venue experience is desirable

What we offer:
  • Get paid weekly – every Friday
  • Recognition and reward schemes to celebrate your hard work
  • Earn while having fun and working with friends
  • Be part of prestigious events and iconic venues
  • Enjoy total flexibility with shifts managed easily through our app

Additional Information:

Job Posted:
February 14, 2026

Employment Type:
Parttime
Work Type:
On-site work
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