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Area Manager

monicavinader.com Logo

Monica Vinader

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Location:
United Kingdom , London

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Area Manager is a crucial, high-impact leadership role at the heart of our UK Retail Commercial Team. This exciting opportunity involves taking full responsibility for a group of boutiques and concessions, driving growth and exemplary performance in the UK, the brand’s home market.

Job Responsibility:

  • Drive sales performance and profitability across all key performance indicators (sales, product, service and customer)
  • Motivate, inspire and empower Boutique and Concession Managers to achieve ambitious sales targets, ensuring all employees have goals and productivity targets and receive training and coaching to achieve them
  • Achieve profitability by effectively managing costs, with exposure and influence on P&L decisions
  • Utilise data and analysis to rigorously evaluate and report on performance on a daily, weekly, and monthly basis, identifying areas for improvement and putting in place necessary action plans
  • Develop clienteling strategy for the area and proactively lead teams in executing retail marketing initiatives and engaging events
  • Champion a proactive best-in-class commercial approach to clienteling, in-store services and customer loyalty, delivering on brand commercial targets and standards
  • Be connected and ‘on the pulse’ in your local market, holding key stakeholder relationships
  • Lead and inspire a team of Boutique and Concession Managers, ensuring all locations deliver the highest standards of luxury service aligned with our business values
  • Drive the personal and professional development of our retail teams through consistent 1:1 coaching, individual performance reviews, and ensuring a cascading culture of feedback throughout the teams.
  • Provide expert guidance, training, and support to Managers, ensuring all aspects of the Boutique and Concession operations are managed effectively and in line with company policies and procedures.
  • Partner with the People and Culture Team to proactively manage poor performers and handle any Employee Relations issues, proactively addressing escalations with professionalism and confidentiality
  • Oversee the recruitment process for all retail roles, identifying hiring needs, managing related interview processes and ensuring top talent is onboarded to the brand
  • Identify and grow talent, implementing talent development and succession plans
  • Use own positive, ambitious and caring attitude to instill inclusive, supportive and high performance culture
  • Drive accountability across teams to instill a culture of service excellence and exceeding customer expectations throughout the customer journey
  • Work in partnership with the Retail Training Manager to support the delivery of all brand, product and service training, ensuring they are fully embedded in the everyday customer journey
  • Support the successful onboarding of all new team members and managers, ensuring a smooth and effective transition into their roles.
  • Support the strategic planning and flawless execution of the GTM process across the area
  • Demonstrate and drive consistently high standards across all aspects of retail operations, including stock management, cleanliness, VM standards and grooming, ensuring boutiques are compliant with all MV brand standards
  • Responsible for inventory accuracy across locations
  • oversee stock management process, deliver to stock accuracy thresholds.
  • Responsible for effective staff management, ensuring locations are adequately staffed with absence and annual leave managed efficiently in partnership with Boutique Managers.
  • Ensure policy and procedure compliance across all retail employees in the area
  • Streamline retail operations, processes and procedures to ensure efficiency, supporting Boutique managers to achieve operational excellence

Requirements:

  • Ability to document your authorisation to work in the United Kingdom
  • Able to travel regularly within London, flexibility to travel to other locations within the UK if required
  • Are hands-on, solutions-focused, and entrepreneurial
  • Collaborate openly with humility, honesty, and humour
  • Embrace learning, teaching, and personal growth
  • Stay resilient, adaptable, and self-motivated in a creative environment
  • Speak up when you don’t know—and act fast to figure it out
  • Brings strong expertise in multi-site retail leadership, including commercial performance, clienteling, retail operations, inventory management, compliance, workforce planning and performance management

Additional Information:

Job Posted:
April 11, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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