Area Manager

• Inspirational Reverse Leadership
• Adopt a reverse leadership approach inspiring continuous growth to your teams through training, coaching, and frequent reviews
• Support managers to bring out the best in their teams and drive learning, development, and internal progression across the stores in the region
• A values and culture champion, you are the role model for all store managers in the business
• A clear and confident communicator, you’re comfortable with delivering feedback to your team
• Exceptional Customer Experience
• Drive continuous elevation to our overall customer experience to ensure the customer is at the heart of all decisions, leading a centre of innovation and experimentation
• Deliver a world class experience like no other, continuously breaking boundaries to always strive for that next step ahead of the curve
• Support managers in building brand loyalty by promoting our CRM scheme, hosting events, and engaging with local communities
• Sales
• Consistently achieve monthly sales target and KPIs of each store by engaging managers and their teams to understand their role and impact
• Maximise profitability through efficient budgeting and identifying opportunities for growth and reducing costs where possible
• Analyse daily and weekly sales results and maintain ongoing dialogue with managers on sales performance, implementing quick actions where required
• Collate weekly trade results to share with the retail team, keeping them informed about key initiatives and wider business updates
• React to sales performance of your stores whilst working remotely
• Partnerships
• Consistently demonstrate our brand values by ensuring the team understand how these are translated into achievements and behaviours
• Build and maintain positive and professional relationship across departments
• Support the implementation of the retail divisional strategy, collaborating with key departments to deliver results
• Communicate in considered and structured ways to make sure all business stakeholders are aware and are supportive
• Positively challenge status quo to better the brand and the business

• Previous experience in an Area Management position
• A values champion and brand ambassador
• Strong presence and high on influencing
• A self starter with a natural entrepreneurial spirit
• Flexibility, resilience and ability to navigate through a start-up culture with fast growth
• Regular travel to our UK stores, London and Regional, as well as our office in Vauxhall
• Weekend and bank holiday work to support peak trading periods and key events
• Adaptable to quick changes with a positive mindset and an entrepreneurial spirit

bonus