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We're looking for an Area Manager in Hamburg to work directly with our Operations Team. As an Area Manager at LAP Coffee, you will play an important role in supporting our growth in Hamburg. We are entering an exciting phase, and this role offers the chance to take meaningful ownership, contribute to key decisions, and have real impact on our operations. You’ll help us work toward our goal of becoming one of the leading coffee retail brands in the city by 2026.
Job Responsibility:
P&L ownership: responsible and accountable for overseeing the P&L, financial activities, performance and business strategy of a set of stores
Project planning: Agree actions plans for building a business set for growth in collaboration with our Founders and Operations Director
Team alignment: Plan and facilitate Area Meetings bringing innovative ideas to the table and encouraging and open, honest, and collaborative business planning
Create the environment for everyone to succeed supported by a strong succession plan for your area
Collaboration: Sharing company initiatives, being a culture ambassador and contributing to building an engaging and inspiring environment
Continuous improvement: drive continuous improvement by meeting quality objectives and standards and coming up with initiatives to make the customer experience at our stores outstanding
Oversee day-to-day store operations, including staffing, sales, P&L, and customer experience
Occasionally step behind the counter to support the team, lead by example, and help create a warm and welcoming environment for our customers
Enable strong store performance, foster teamwork, and contribute to steady, sustainable growth
Support the successful opening of new stores in Hamburg
Requirements:
At least 5 years of leadership operational experience in retail F&B, ideally with a mix of retail food and beverage chains ideally at international level
Experience in the coffee industry will be a massive plus
Strong familiarity with the relevant metrics that impact a retail F&B business, how to interpret them and drive action
Experience with employee performance management, benefits and incentive programs that contribute to a winning culture
Willing to occasionally travel in order to explore new locations and meet with potential partners
Entrepreneurial, solution orientated and excited to work on the full-cycle of building a start-up diving into whatever topics need to be done
Creative flair and eye for spotting growth opportunities
Ability to ideate, test and fail fast with working within tight deadlines and budget constraints
Fluent in English and German at a professional level
What we offer:
Ambitious team and growth plans: Work closely with our Founders to build and scale an innovative lifestyle consumer coffee brand
Fun and passion: Become part of our curious and diverse team cherishing our joint love for good food, regular team events, and coffee culture
Exciting industry: Be at the forefront to revolutionize the coffee industry and make speciality coffee affordable and accessible
Backing of leading investors: Join a promising startup early on while relying on the backing of top investors