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Marc Jacobs International is seeking a highly skilled and experienced multi-store Area Manager based in our Aventura store overseeing doors in the Miami Market. Area Managers have a direct impact on defining the retail experience for our diverse customers and employees. Each one is responsible for financial performance, retail experience, and operational duties for all Marc Jacobs retail locations across Miami—and must also ensure the Marc Jacobs brand is fluently being translated into the store experience with both customers and employees.
Job Responsibility:
Conduct store visits in district and report regularly to Regional Manager, VP of Stores, and HQ departments
Support with New Store Openings and Retail Talent Acquisition team for all openings in the district
Regularly identify opportunities to improve business (sales, employee engagement)
Ensure district operates within provided budgets for store and market labor usage
Hold teams accountable for delivering results: sales growth, productivity, talent development, community outreach, new product launches, and training
Follow and enforce protocols to ensure risk management and safety to brand protocols and operating procedures
Ensure that each Store Manager has the right knowledge to drive the business and develop their own teams
Manage and execute recruiting, on-boarding, training, developing, and succession planning for store management teams
Lead biannual performance and development reviews for each of your direct reports
Maintain an overview and ensure that all Employee Relations responsibilities are handled timely and appropriately
Create an inclusive workplace culture by treating all teams and customers with respect
Requirements:
3+ years in a multi-unit district management role at a complex, customer-focused, operationally excellent fashion retailer
Proven track record of exceeding sales and reducing operational costs
Able to build, coach, and retain high-performing teams
Possesses both quantitative and analytical skills
Clear, honest, and empathetic communicator
Upbeat collaborator with strong interpersonal skills
Resourceful problem-solver and out-of-the-box thinker
Able to inspire team by promoting vision and purpose
Willing to travel at least 60% of the time
What we offer:
Paid holidays
Vacation time
Sick and personal time
Medical, dental and vision insurance
401k matching
Discounts on travel, entertainment, and more through PerkSpot