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Area Manager

United States of America, Mechanicsburg · Job Posted January 09, 2026
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Job Description

Area Manager role at ThredUp's distribution center, leading a large team to meet production goals, improve processes, and build a strong team culture within an upbeat environment.

Job Responsibility

  • Lead a team of 60-100 Associates, including 2-4 Operations Leads, for inbound, outbound, automation or another business area
  • Collaborate with peers to meet production goals and keep workflow humming for your shift
  • Manage team by developing and supporting Leads who are actively coaching Associates
  • Utilize data to plan weekly and beyond
  • Study processes and systems to help improve and innovate
  • Build relationships with team, peers, and leadership
  • Own team’s performance and set them up for success
  • Analyze KPIs using reporting tools to improve distribution center performance
  • Collaborate to improve processes, increase efficiency, and target areas of opportunity
  • Handle day-to-day team needs including vacation requests, scheduling, timecards, attendance
  • Participate in special projects as needed
  • Give and receive timely, constructive, and respectful feedback
  • Actively participate in the recruiting, onboarding, development, and retention of Associates
  • Demonstrate and award ambassadors of the thredUP values (DOTS) and culture
  • Create a safe work environment and show others how to operate safely

Requirements

  • 5+ years in distribution/retail experience
  • At least 3 years of successful training, mentoring, coaching, and developing people you’ve led
  • Experience utilizing reports and KPIs to coach and develop team members
  • Comfortable making complex decisions to balance the needs of the team and the business
  • Strong collaborator who consistently connects with peers, leaders, and other team members
  • Not eligible for visa sponsorship

Nice to have

  • Tech-savvy and comfortable utilizing reporting tools to analyze KPIs
  • Excellent communicator well-versed in engaging, recognizing the team, establishing personal connections and demonstrating care

What we offer

  • Competitive salary (we leverage market data)
  • Opportunity to own shares of ThredUp stock
  • Eligible for discretionary restricted stock unit awards
  • Employee stock purchase plan
  • Flexible PTO (take the time you need) + 13 company holidays
  • Paid Sabbatical after 3 years of full time employment
  • Generous paid parental leave for new mothers and fathers
  • Medical, dental, vision, 401k, life and disability insurance offered

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