Area Manager

• Oversee store operations and ensure stores deliver to expectation on all KPI’s
• Coach and advise store teams with planning workload effectively
• Use visit checklists to observe store performance and hold managers accountable for under performance, providing support and feedback for improvements
• Use business communication tools to oversee completion of tasks and ensure your team understand all key functions
• Challenging and communicating improvements to store operations
• Oversee wages and use reports to coach and advise teams to ensure wage controls are met on a weekly basis, ensuring store teams resolve any issues quickly and effectively
• Oversee compliance with processing of payroll and exceptions, ensuring stores resolve issues and problem-solve effectively
• Drive excellent performance on wage controls through detailed analysis and floor-based observations
• Coach store teams to work within time frames set by the business and guide them with realistic expectations
• Be organised and structured in own work, oversee store management daily structure and influence change
• Understand business and customer expectation and ensure this is executed at store level
• Observe service through store visits and use knowledge to coach managers on how to improve
• Understand product features and benefits and coach store management on how to deliver a broad understanding to teams
• Drive KPI targets and motivate store teams to deliver results
• Analyse data and communicate with teams for improvement
• Understand the retail industry, business challenges, competitors and customers, with a strong commercial awareness
• Coach and guide store teams on how to interpret merchandising guidelines to the sales floor and strong commerciality and efficiency
• Identify internal and external talent and use development opportunities and performance management processes to drive exceptional performance
• Be self-driven in own personal development
• Plan for development and create clear succession plans for each store to encourage next generation and support business growth
• Create an environment that encourages and rewards performance fairly and equitably
• Plan for new stores, identify key players and movement of the team
• Use knowledge of The Frasers Group structure, elevation strategy and initiatives to drive success in your region
• Project manage new store openings and closures
• Inspire the workforce and act as a role model to others
• Develop, coach and motive your team of Store Managers to achieve success, holding them accountable where appropriate
• Take responsibility of your area and be accountable for any outcomes
• Develop relationships with teams by way of regular visits, conference calls and day to day communications
• Supporting your Regional Manager and contributing to the success of your region

• Currently in store /multi site role that has a turnover of £10 Million plus
• Minimum 5 years of experience as a store Manager
• Multi brands / facia experience desirable
• Vast knowledge and passion of Retail including building brand relationships
• A background that will not only prove you know how to increase sales and profits, control costs and stock loss, but also that you’ve managed senior managers
• Proven track record of internal progression and development
• Must be able to work well under pressure and to strict deadlines
• Able to work a flexible schedule based on the company needs
• Driving Licence

Multi brands / facia experience desirable

• company car
• Weekly/Monthly & Quarterly Commercial Bonuses
• Stocktake Bonuses
• Commission led bonuses across a wide range of products
• Monthly Group Rewards and Recognition
• Long Service awards
• Join the Fearless Incentive Scheme
• We offer a wide range of Development Courses with National Qualifications
• 28 Days Holiday
• 40% Instore Uniform Discount
• Discounted Gym membership
• Group Wide 20% Discount across all Frasers Group brands