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We are looking for an experienced and confident Area Manager to support and oversee services across our London region. This is a key leadership role responsible for ensuring services remain stable, effective, and responsive to the needs of the communities we support. You will collaborate with service managers, regional leaders, partners and key stakeholders to ensure the effective delivery of high-quality support for individuals experiencing issues related to substance use, mental health, and other social challenges, alongside support for their families and communities. This role requires someone who can hit the ground running, supporting multiple services and managing risk across a complex and fast-paced environment. You will report directly to the Head of Services and play a crucial role in maintaining strong operational performance across the region. The role is site-based, with travel across London required (expenses paid).
Job Responsibility:
Provide leadership and oversight across services in the London region
Support service managers to maintain safe, effective and high-quality service delivery
Manage operational risks and ensure services remain compliant with relevant policies and regulations
Work collaboratively with partners and stakeholders across the region
Ensure services are responsive to the needs of service users and local communities
Support teams to achieve the best possible outcomes for people accessing our services
Requirements:
Significant leadership experience, ideally including area or multi-service management overseeing multiple teams
Experience managing teams within substance misuse services and/ or supported accommodation
A strong understanding of current drug policy and relevant Government strategies
A robust knowledge of CQC standards
Experience in contract and stakeholder management
The ability to manage risk and maintain service stability in a complex operational environment
An understanding of providing support services to people with multiple disadvantages
A recognised management qualification (e.g. Level 5 in Management/Leadership) or equivalent experience
What we offer:
27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
Pension scheme with 4.5% employer contribution, matched up to 6.5%
Life assurance (3× annual salary)
Enhanced sick pay and family-friendly pay
Birthday leave and the option to buy up to 5 extra days’ annual leave
Professional fee reimbursement for relevant qualifications
24/7 online GP access and Employee Assistance Programme
Recognition and long service awards via our Way to Go and Aspirations portals
£500 Recommend a Friend bonus
Cycle to Work scheme and Credit Union membership
Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
Free will writing service and wellbeing initiatives throughout the year