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Staffinc · -

Area Lead

Indonesia, South Jakarta · Job Posted June 03, 2026
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Job Responsibility

  • Meninjau kinerja layanan Staffinc untuk setiap proyek di area yang ditunjuk
  • Bertanggung jawab untuk mendukung fulfillment project, pemantauan, pengelolaan, pelatihan, dan proses offboarding
  • Membuat laporan rutin terkait metrika dan perkembangan yang terjadi pada pekerja dan klien
  • Membangun hubungan baik dengan pejabat pemerintah, komunitas lokal, serta bertindak sebagai perwakilan Staffinc jika ada isu terkait
  • Berkontribusi pada pertumbuhan jangka panjang dengan mengidentifikasi peluang ekspansi dalam area tersebut
  • Berkoordinasi dengan pihak internal, Project Manager, atau klien untuk menangani isu-isu yang muncul sehari-hari terkait klien dan pekerja
  • Berpartisipasi dalam pembuatan SOP untuk setiap proyek
  • Secara rutin mengunjungi pekerja atau klien terkait program engagement atau hubungan klien, tergantung pada area yang diawasi

Requirements

  • Berpengalaman menghandle lebih dari 1 project
  • Pengalaman di stakeholders management dan workers management
  • Lulusan minimal Diploma (D3)
  • Memiliki keterampilan komunikasi, negosiasi, dan penulisan yang sangat baik
  • Bersedia bekerja di luar jam kerja jika ada kasus darurat (insiden, kriminal)
  • Memiliki pengetahuan yang baik tentang demografi, karakteristik, dan budaya di area tanggung jawab
  • Memiliki keterampilan pemecahan masalah dan pengambilan keputusan yang kuat
  • Memiliki keterampilan kepemimpinan dan manajemen yang kuat, dengan kemampuan untuk memimpin, memotivasi, dan mengembangkan pekerja
  • Bersedia melakukan perjalanan sesuai kebutuhan, tergantung pada ruang lingkup area yang diawasi
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