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The Investigator under the direction of the APDM for responding to incidents/requests to analyze and investigate matters pertaining to shrink, policy violations, fraud, internal/external investigations and asset protection. The Investigator is responsible for providing detailed analysis and developing cases and identifying opportunities to reduce company shrink/liability issues.
Job Responsibility:
Investigate food portions in the service departments
Investigate unauthorized discounts that includes, mark downs, mislabeling/mispricing, under weighing products
Investigate shrink on service departments or low profits due to over ordering product, product thrown away, receiving issues, using product to make byproducts or any other possible theft
Utilize data available through CCTV systems, exception report system, or NCR reports to develop cases on possible dishonest acts
Investigate vendor theft by working with Area Internal Auditor
Investigate liquor, baby formula and tobacco theft
Train new Asset Protection Area Auditors and/or conduct auditors’ responsibility to include AP Detective work
Requirements:
High school diploma or equivalent
Prior loss prevention experience in theft apprehensions preferred but not required
Must possess the ability to make good sound decisions under stressful situations
Must be able to maintain/manage confidential information
Must be able to stand/walk the sales floor for the entire scheduled shift
Ability to work nights, weekends, and holidays appropriate to retail business needs
Must be able to submit and successfully pass a criminal background check
Must be at least 18
Basic understanding of Spanish and English language
reading, writing and speaking
Nice to have:
Prior loss prevention experience in theft apprehensions