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Area General Manager

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
United States, Philadelphia

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

237000.00 - 314000.00 USD / Year

Job Description:

Functions as the primary strategic business leader of a full-service property and responsible for the leadership and management of properties within a designated region. As General Manager of the property, responsible for all aspects of the operation, including guest and associate satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to both Marriott International and ownership. Leads the leadership team in the development and implementation of property-wide strategies. Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations. Builds relationships with key customers through personal involvement in the sales process. Position serves as the principal interface with property ownership and establishes relationship as a business partnership. Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results. Responsible for the overall performance of managed properties within a region and oversees all activities associated with the pre-opening processes for new build units. Works in close partnership with the General Managers of each unit and provides leadership, resources and influence for the overall performance of the properties

Job Responsibility:

  • Sets goals and expectations for direct reports using the performance review process
  • Identifies leadership management on the property
  • Inspires and motivates team to achieve operational excellence
  • Creates a synergistic leadership team and business environment that consistently delivers positive results and continuously strives to improve these results
  • Develops deployment strategies to market property in order to continue to grow market share
  • Supports the sales strategy by encouraging leadership team to develop effective revenue management strategies
  • Ensures focus is on proactive selling as well as reactive selling
  • Reviews the STAR report, competitive shopping reports and using other resources to maintain an awareness of the property’s market position
  • Assists with building and maintaining the owner relationship as a business partnership while maintaining the General Manager’s position as the point person for the owner
  • Manages an effective balance between the owner's interests and Marriott International's interests
  • Understands the owners' perspective and ROI expectations
  • Identifies key drivers of business success and keeping the team focused on the critical few to achieve results
  • Reviews sales goals and strategies to ensure alignment with the brand business strategy and proper pricing and positioning of the property in the market
  • Champions change in order to insure property is profitable
  • Supports the property General Manager(s) in executing the sales and revenue management activities to maximize performance
  • Ensures above property sales and revenue engines are leveraged to drive RevPAR improvement year over year
  • Oversees the alignment of revenue strategies amongst the area properties
  • Ensures capital expenditure funds are being used to address the priorities outlined in the brand business strategy
  • Holds staff accountable for successful performance
  • Utilizes an open door policy
  • Communicates a clear and consistent message regarding property goals to produce desired results
  • Fosters associate commitment to providing excellent service
  • Conducts annual performance appraisals with direct reports according to Standard Operating Procedures
  • Hires executive committee team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation
  • Creates appropriate development plans based on individual strengths, development needs, career aspirations and abilities

Requirements:

  • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major
  • 8 years’ experience in the management operations, sales and marketing, or related professional area
  • 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major
  • 6 years’ experience in the management operations, sales and marketing, or related professional area
What we offer:
  • Marriott offers a bonus program
  • restricted stock units/stock grants
  • comprehensive health care benefits
  • 401(k) plan with up to 5% company match
  • employee stock purchase plan at 15% discount
  • accrued paid time off (including sick leave where applicable)
  • life insurance
  • group disability insurance
  • travel discounts
  • adoption assistance
  • paid parental leave
  • health savings account (except for positions based out of or performed in Hawaii)
  • flexible spending accounts
  • tuition assistance
  • pre-tax commuter benefits
  • other life and work wellness benefits
  • stock awards and deferred compensation plans

Additional Information:

Job Posted:
September 30, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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