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Functions as the primary strategic business leader of a full-service property and responsible for the leadership and management of properties within a designated region. As General Manager of the property, responsible for all aspects of the operation, including guest and associate satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to both Marriott International and ownership. Leads the leadership team in the development and implementation of property-wide strategies. Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations. In addition, the General Manager builds relationships with key customers through personal involvement in the sales process. The position ensures Marriott International sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Position serves as the principal interface with property ownership and establishes relationship as a business partnership. Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results. Responsible for the overall performance of managed properties within a region and oversees all activities associated with the pre-opening processes for new build units. Works in close partnership with the General Managers of each unit and provides leadership, resources and influence for the overall performance of the properties. In addition, the position is responsible for sales and revenue generation for all units within the region.
Job Responsibility:
Functions as the primary strategic business leader of a full-service property and responsible for the leadership and management of properties within a designated region
Responsible for all aspects of the operation, including guest and associate satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment
Leads the leadership team in the development and implementation of property-wide strategies
Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations
Builds relationships with key customers through personal involvement in the sales process
Ensures Marriott International sales engines are leveraged and initiates independent and proactive sales activities
Serves as the principal interface with property ownership and establishes relationship as a business partnership
Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results
Responsible for the overall performance of managed properties within a region and oversees all activities associated with the pre-opening processes for new build units
Works in close partnership with the General Managers of each unit and provides leadership, resources and influence for the overall performance of the properties
Responsible for sales and revenue generation for all units within the region
Requirements:
2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major
8 years’ experience in the management operations, sales and marketing, or related professional area
OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major
6 years’ experience in the management operations, sales and marketing, or related professional area