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Area General Manager, Barbados Complex

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
Barbados

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Functions as the primary strategic business leader of a full-service property and responsible for the leadership and management of properties within a designated region. As General Manager of the property, responsible for all aspects of the operation, including guest and associate satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to both Marriott International and ownership. Leads the leadership team in the development and implementation of property-wide strategies. Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations. In addition, the General Manager builds relationships with key customers through personal involvement in the sales process. The position ensures Marriott International sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Position serves as the principal interface with property ownership and establishes relationship as a business partnership. Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results. Responsible for the overall performance of managed properties within a region and oversees all activities associated with the pre-opening processes for new build units. Works in close partnership with the General Managers of each unit and provides leadership, resources and influence for the overall performance of the properties. In addition, the position is responsible for sales and revenue generation for all units within the region.

Job Responsibility:

  • Functions as the primary strategic business leader of a full-service property and responsible for the leadership and management of properties within a designated region
  • Responsible for all aspects of the operation, including guest and associate satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment
  • Leads the leadership team in the development and implementation of property-wide strategies
  • Ensures implementation of the brand service strategy and brand initiatives
  • Builds relationships with key customers through personal involvement in the sales process
  • Serves as the principal interface with property ownership and establishes relationship as a business partnership
  • Responsible for the overall performance of managed properties within a region and oversees all activities associated with the pre-opening processes for new build units
  • Responsible for sales and revenue generation for all units within the region
  • Sets goals and expectations for direct reports using the performance review process
  • Identifies leadership management on the property
  • Inspires and motivates team to achieve operational excellence
  • Creates a synergistic leadership team and business environment
  • Develops deployment strategies to market property
  • Supports the sales strategy by encouraging leadership team to develop effective revenue management strategies
  • Ensures focus is on proactive selling as well as reactive selling
  • Reviews the STAR report, competitive shopping reports
  • Assists with building and maintaining the owner relationship
  • Manages an effective balance between the owner's interests and Marriott International's interests
  • Understands the owners' perspective and ROI expectations
  • Identifies key drivers of business success
  • Reviews sales goals and strategies to ensure alignment with the brand business strategy
  • Champions change in order to insure property is profitable
  • Supports the property General Manager(s) in executing the sales and revenue management activities
  • Ensures above property sales and revenue engines are leveraged to drive RevPAR improvement
  • Oversees the alignment of revenue strategies amongst the area properties
  • Ensures capital expenditure funds are being used to address the priorities outlined in the brand business strategy
  • Holds staff accountable for successful performance
  • Utilizes an “open door” policy
  • Communicates a clear and consistent message regarding property goals
  • Fosters associate commitment to providing excellent service
  • Conducts annual performance appraisals with direct reports
  • Hires executive committee team members
  • Creates appropriate development plans based on individual strengths, development needs, career aspirations and abilities

Requirements:

  • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major
  • 8 years’ experience in the management operations, sales and marketing, or related professional area
  • OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major
  • 6 years’ experience in the management operations, sales and marketing, or related professional area

Additional Information:

Job Posted:
February 07, 2026

Employment Type:
Fulltime
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