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Supervisor responsibilities include organizing employee shifts, training and motivating team members. This position plays a critical role in ensuring all staff stays on task and complete all assignments to ServiceMaster standards. To be successful in this role, you should have a good understanding of cleaning principles and team management abilities.
Job Responsibility
Training cleaners on ServiceMaster’s standards, products, processes and procedures
Oversees staff performance and ensures all assignments are completed in accordance to set task schedule
Perform inspections and give constructive performance feedback to staff members
Assign shifts and make necessary adjustment in case of call off or no shows
Respond to customer complaints and request in a timely and caring manner
Ensure compliance with safety and OSHA regulations
Cover open shifts as needed
Requirements
Must be able to communicate in English
Constant (up to 100%) standing, walking, pushing, kneeling, twisting, reaching
Must be able to lift and/or carry up to 25lbs
1-2 years' supervisory experience
The ability to be flexible and work at a fast pace in a multi-tasked job is a must
Contribute to a positive work climate with a pleasant attitude