Area Director Of Engineering Performance - APAC Job at Four Seasons (Singapore)

Job Description

The Area Director of Engineering Performance (ADEP) – APAC is a regional performance leadership role responsible for driving measurable outcomes in engineering, finance, asset reliability, and ESG across the APAC portfolio. The role provides oversight, direction, and support for properties within the respective region. Working closely with the local property teams, the ADEP delivers on the established engineering, operational, and functional requirements and ESG goals. The ADEP supports the Corporate Senior Director of Engineering Performance and the ESG team in developing engineering policies, procedures, and best practices, implementing new standards tailored to the specific region, managing and deploying new pilot initiatives, and providing guidance and oversight on residential reserve studies.

Job Responsibility

Partner and communicate regularly with the Corporate Senior Director of Engineering Performance and the Corporate ESG team
Coordinate with other regional corporate functions such as Operations, Residence, and Finance
Participate in structured quarterly regional engineering performance reviews
Align regional execution with global engineering and sustainability strategy
Partner with the General Manager, Residence Manager, Property Engineering, and Operations team to establish the necessary procedures and standards, improve operational efficiencies, implement conservation measures, reduce utility costs, and track progress against engineering and ESG established goals
Review Residence asset reserve studies and coordinate compliance
Review property operation and maintenance documentation, records, permits, and drawings for compliance with the Four Seasons (FS) Engineering policies and procedures, local building codes, contingency plans, and local environmental regulations
Ensure the hotels are following environmental laws, including any local or national Building Energy Disclosure requirements
Create action plans for any items or issues that are not in compliance with the Engineering policies and procedures, FS policies and procedures, local codes, and environmental regulations, and ESG corporate goals
Coordinate corrective measures with the General Manager and Property Ownership if necessary
Develop, share, and implement Engineering best practices that drive operational efficiencies, reduce unnecessary maintenance and labour costs, and improve asset value
Review in detail the engineering planned preventive maintenance and quality assurance of the asset upkeep and update it accordingly
Ensure that properties and engineering policies and SOPs meet the established standards set by the FS
Undertake self-audits for all participating properties of all nine (9) engineering components under the FS Engineering Asset Management System (EAMS)
Review legacy issues of each property and maintenance software Hotsos (Computer Maintenance Management System) data of all complaints for at least the last three (3) years, and prepare an action plan accordingly
Actively participate in all FS audit programs and processes (Energy, WSP, NALCO and any third party) and develop strategy and actions for critical items, as well as ECMs and implement them to achieve operational excellence and environmental reduction targets
Proactively manage energy and other utilities to reduce consumption and cost, including timely and accurate reporting
Support planning, budgeting, and scheduling of Property Operations, Maintenance and Energy Cost (POMEC), renovations, CAPEX projects, preventive maintenance, product enhancements, and FS ESG initiatives
Review Operating Budgets and 3–5-year CAPEX plans
Identify opportunities for cost reductions or potential ROI projects, prioritizing Engineering CAPEX replacement plans
For property renovations, review design and construction drawings, Mechanical, Engineering and Plumbing designs, and undertake site review for compliance with current Four Seasons MEP Standards and local building codes
Review and ensure implementation of all policies, procedures, and applicable standards of NFPA, ASHRAE and local codes related to Fire, Health, and Safety components of systems and equipment
Implementation of Product Specific Perfect Room Program and quarterly and annual guestroom engineering checklist
Review and analyze HotSOS data to reduce dispatch reports and guest complaints that are recorded in the Glitch reports
Implementation of planned preventive maintenance and completion of backlog work orders
Support the learning and development of the Engineering teams – teach, lead, and coach the team at each property
Support the orientation and training of incumbent DoE's and assistants
Develop and foster professional working partnerships with the Directors of Engineering, Planning Committee teams, and the Property Owner representatives
Review service contracts and agreements for compliance with FS (Four Seasons) Policies
Source and develop regional agreements and contracts for products and services to drive quality, cost, and consistency

Requirements

Minimum eight (8) years of progressive engineering leadership experience, including multi-property oversight within APAC
Licensed/Registered Professional status preferred (i.e., P. Eng., etc)
LEED certification is beneficial
Bachelor's degree in engineering or a related field required
Director of Engineering experience within hospitality or mixed-use developments
Experience driving measurable Energy, Utility %, and Repairs and Maintenance (R+M) performance
Experience validating return on investment (ROI) for CAPEX and Energy Conservation Measures (ECMs)
Experience with capital planning and asset lifecycle management
Experience with ESG or decarbonization implementation exposure
Experience mentoring senior engineering leaders
Experience working within a union and/or complex labour environments
Experience working across diverse regulatory environments in APAC
Fluent with engineering industry terminology and practices
Possess good computer skills, including ease in working with Microsoft Office, Bluebeam software
Advanced knowledge of CMMS, BMS, and data analytics tools
Ability to coordinate and cross-reference design drawings from multiple disciplines
Solid understanding of hotel planning principles
Experience with Building Monitoring Systems and their operation
Experience with Guest Room Control Systems and the sequence of operations
Knowledge of ASHRAE, NFPA, and regional building codes
Proven leadership skills with data-driven decision making
Productive self-starter, with excellent critical thinking ability and capable of working with limited supervision
Ability to work effectively under pressure and handle several projects/deadlines
Disciplined adherence to schedules and consistent performance on deliverables
Possess problem-solving and technical skills, including a strong grasp of engineering principles
Excellent communication skills to convey concepts clearly and understandably, with the ability to effectively communicate in English and local language (i.e., Mandarin, Cantonese, etc.), in both oral and written forms
High degree of interpersonal skills to deal effectively with all business contacts
Executive communication and influencing skills with change leadership capability
Financial accountability mindset
Ability to work both independently and with a team
Excellent administrative and organizational skills
High level of travel expected with the ability to travel overnight, for extended periods

Nice to have

Licensed/Registered Professional status preferred (i.e., P. Eng., etc)
LEED certification is beneficial

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Area Director Of Engineering Performance - APAC

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