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The Area Catering Sales Manager is responsible for leading catering sales to maximize revenue and profitability for Chauncey Hotel and Conference Center and Adventure Aquarium.
Job Responsibility:
Manage catering sales to achieve revenue goals for dual properties
Qualify sales opportunities through inquiries/prospecting to maximize revenue
Contract creation to include client contact info, program name, authorized signer, merge contract in Delphi, build payment schedule
Follow-up with all clients to secure contracts and ensure customer satisfaction
Conduct property site inspections and present venue features and benefits to prospective clients
Monitor market trends and competitor offerings
recommend strategies to maintain a competitive edge
Develop and train team members to enhance sales effectiveness and customer service
Develop and implement strategic sales plans to grow catering business through prospecting, marketing campaigns, and networking for Chauncey Hotel and Conference Center and Adventure Aquarium
Verify that all files are created and all bookings are turned definite in a timely manner
Responsible for seeking new clients and sales to grow the business
Complete comp set visits to include gathering of competitor menus/pricing
Weekend and evening work is required based on business needs
A scheduled work week will consist of four (4) days at Chauncey Hotel and Conference Center and one (1) day at Adventure Aquarium
Perform other duties assigned by your manager
Leadership: Leverage established company solutions to ensure consistency, quality and efficiency within consumer driven offerings. Reward and recognize employees.
Client Relationship: Build and maintain strong client relationships
deliver excellent customer service.
Financial Performance: Achieve or exceed catering sales goals
ensure accurate reporting of revenue and expenses
Productivity: Ensure accurate reporting of all catering-related revenue, expenses, and receivables. Coordinate activities with other departments as appropriate.
Requirements:
High school diploma or equivalent is required
bachelor’s degree preferred
Minimum 5 years’ experience in catering sales, hospitality or related field
Proven track record of meeting or exceeding sales goals
Strong communication, negotiation, and organizational skills
Proficiency in Microsoft Office, Delphi, Opera, and other PMS systems
Ability to work under pressure and manage multiple priorities
Professional appearance and demeanor
strong attention to detail
General financial acumen and ability to develop budgets and forecasts
What we offer:
medical
dental
vision
work/life resources
retirement savings plans like 401(k)
paid days off such as parental leave and disability coverage
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