Area Account Manager Job at URSA Polska sp. z o. o. (Glasgow)

Customer Success Account Management Team Manager

ANS Group are a 750+ team of technology specialists and business experts. We del...

Location

United Kingdom , Manchester

Salary:

Not provided

ANS Group

Expiration Date

Until further notice

Requirements

Proven track record managing a client-facing team within a digital services organisation
Demonstrable experience in a similar management role within a Customer Success Account Management or Sales Account Management role
Experience leading and developing high-performing customer success or account management teams within a digital services environment
Strong commercial acumen and a deep understanding of strategic account management
Exceptional stakeholder management, communication, and coaching skills
Ability to use data-driven insights to inform strategy and performance
Skilled at collaboration across departments, managing change, and championing customer experience improvements
Experience in running the end-to-end sales process across Enterprise size customers, supporting the team to identify, close and deliver solutions across Cloud, Data and Security
Natural ability to influence senior leaders and board members
Exceptional communicator, skilled in engaging presentations, negotiations, escalation resolution, and Exec forums

Job Responsibility

Lead and execute the customer success account management growth targets across Tier 3,4 & 5 customers
Lead and drive the end-to-end customer experience for post-sale account management with a keen eye on NRR
Act as the voice of the customer at a senior manager level
Ensure all post-deal customer activities from handover of upsell opportunities won to renewals are executed to meet or excel customer expectations
Influence the business forecast for renewals and upsell
Drive customer culture across the department as the customer champion improving revenue growth, driving retention, and growing long-term partnerships
Reduce customer churn
Coach the team to drive value-driven and strategic conversations with customers
Provide an escalation route
Ensure solutions and products proposed to customers are fit for purpose

What we offer

25 days’ holiday
Buy up to 5 more days holiday
Birthday off
Extra celebration day
5 days’ additional holiday in the year you get married
5 volunteer days
Private health insurance
Pension contribution match
4 x life assurance
Flexible working

Fulltime

Account Manager, Strategic Accounts

The Account Management team looks to deepen relationships with customers, explor...

Location

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

Generally, 7+ years experience in account management, inside sales, customer success or other relevant business areas
Proven experience selling Enterprise SaaS products across a global account footprint
Experience establishing communication and engagement with prospects, and trust over the phone and on video across several countries and cultures
Experience meeting or exceeding performance goals
Experience managing high-revenue customer engagements with Enterprise-level customers
Experience managing complex, end-to-end sales cycles
Experience working with Channel Partners & GSIs to retain and grow customer accounts
Understanding of the typical SaaS Customer Journey and experience guiding customers through risk scenarios
Experience using Salesforce, Clari and Tableau
Experience analysing data to support identifying opportunity and projecting growth trajectories

Job Responsibility

Accelerate revenue growth by using existing customer footprints to maximize expansion through a tops-down, solution-oriented approach
Develop Senior and Executive relationships over video conferences and in-person
Manage high-value renewals & expansion across a sizable product portfolio
Oversee growth opportunity management and sales cycles end-to-end
Partner with our Sales team on account planning and driving total book of business growth through competitive, market and white space analysis
Increase customer awareness of Atlassian's product portfolio to discover cross-sell and upsell opportunities
Maintain an understanding of product updates and new offerings and articulate those improvements to customers and our solution partners
Forecast accountability for your owned book of business
Identify pockets of risk in your Customer's portfolio and assessing solutions to reduce issues before they impact customer satisfaction
Manage up internally to provide awareness and advocacy of customer needs

What we offer

Health and wellbeing resources
Paid volunteer days

Fulltime

Territory Account Manager – Enterprise Accounts

This role has been designed as ‘Hybrid’ with an expectation that you will work o...

Location

Denmark , Alleroed

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

University, Bachelor's degree, or equivalent education/experience
Typically, at least 5 years Sales experience within the IT industry (IT Security/Networking/ Datacenter sales experience will be preferred)
Self-driven and a Team player
Strong stakeholder management skills
Very good communication and presentation skills
Excellent organizational skills and a structured way of working
Accountability for achieving business results
Ability to understand the customer's business needs and issues and translate creatively to the company's solutions
Native or fluent speaker in Danish language, business fluent language skills in English

Job Responsibility

Be responsible for a mix of existing and New Enterprise accounts in Denmark
Seek out new opportunities and expand and enhance existing opportunities to build and manage the pipeline in specialty area
Establish a professional, working, and consultative, relationship with the client, by developing a core understanding of the unique business needs of the client within their industry and nurturing
Understand client requirements and competitively position company solutions to meet the needs to drive retention strategy
Interface with both internal resources and channel partners to anticipate customer needs and facilitate solutions development
Maintain knowledge of competitors in accounts to strategically position Aruba's products and services
Maintain a strong relationship with HPE Aruba’s partner ecosystem associated to your assigned customer list and nurture relationship to build new opportunities
Achieve or overachieve assigned quota

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Director of Account Management

The Director of Account Management is responsible for leading a team of between ...

Location

United States , Portsmouth

Salary:

Not provided

Bottomline

Expiration Date

Until further notice

Requirements

8+ years of management experience in customer success, account management, or sales
Highly analytical
proven experience driving success and revenue realization through data-driven processes
Positive, self-motivated, team player, action and results-orientated
Proven ability to assess organizational strengths and gaps, and motivate individuals and teams to embrace and meet objectives
Experience in SaaS businesses
FinTech/Payments experience preferred
Highly organized and capable of working effectively across functional groups
Excellent communicator, both written and verbal
Experience managing and leading fast-paced account management or customer-focused teams

Job Responsibility

Lead a team of between 7 and 9 Account Managers that drive client delight and revenue realization of an existing business of approximately $20M in recurring revenue
Understand and help your team communicate key client value drivers – security, automation, rebate – while constantly looking for ways to grow Bottomline’s business with our existing clients
Building, coaching, and measuring a team that is assertive, understands its clients, and tactfully steers the team to success
Work efficiently across the entire Paymode line of business – Vendor Enrollment, Product, Sales, Marketing – all of which are critical to the success of our clients
Build and maintain key relationships with the Channel Managers, Banks, and directly with Clients
Lead the Account Managers to become their clients’ trusted advisors
strategically developing client, vendor, and internal relationships
Drive the team to effective Business reviews, communicating status of value realization, identifying areas of opportunity, and resolving open issues
Leverage data to analyze and drive Account Manager performance as well as key client, vendor, and channel metrics (e.g. usage, transaction volume, vendor enrollment, etc.)
Develop the strategic vision for your team – how the team will grow, where to focus efforts, and how to put structures in place to maximize client delight and growth

Key Account Manager Mid Market

As a Key Account Manager (KAM), you play a decisive role in the growth of 360Lea...

Location

Spain

Salary:

Not provided

360Learning

Expiration Date

Until further notice

Requirements

3+ years of experience in an Account Manager or sales-related function (revenue generation with a portfolio of clients)
Previous experiences working in the SaaS industry
Experience in a fast-growing environment such as start-up / scale-up, which requires agility and responsiveness
Active listening skills and a team player mindset
Excellent written and verbal communication skills
Fluent English (US/UK) / B2 level or equivalent (FR)

Job Responsibility

Take full ownership of your portfolio of customers
Map accounts and define an account growth strategy, prioritize your portfolio (tiering)
Work closely with our Client Success Partners to gather relevant information about our existing clients, in order to generate upselling
Prepare account reviews with our clients in order to identify areas of development
Conduct presentations and demonstrations of 360Learning
Complete the handover of your portfolio and close 30-50 K € of new ARR in your first quarter (depending on start date)
Ensure accurate reporting of the activity with your coach to optimize the forecast
Be proactive in order to improve business processes
Write complex business proposals and conduct business negotiations
Close 65-85 K€ of new ARR in your second quarter (depending on start date)

What we offer

Work From Home allowance
social security
health insurance
unemployment insurance
common contingency
salary guarantee fund
Flexible hours
Total work from home possible anywhere in Spain
Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity

Fulltime

Print Account Manager

Join the client as an Account Manager and step into a pivotal role where you rep...

Location

United Kingdom , London

Salary:

40000.00 GBP / Year

ASG International

Expiration Date

Until further notice

Requirements

Candidates with backgrounds as Account Managers, Project Managers, or Print Production Managers are preferred
Expertise in one of the following areas: Print, Packaging, POS
Experience working with prominent retail brands or FMCG clients is preferred

Job Responsibility

Represent client brands with passion and expertise
Often stationed onsite to oversee the sourcing of in-store marketing materials
Foster robust client engagement
Collaborate with internal teams and external agencies to deliver cutting-edge solutions
Proactive promotion of additional services
Adept management of client briefs
Conducting insightful account meetings
Cultivate key client relationships
Provide exceptional service, insights, and uphold stringent quality standards

Fulltime

National Account Manager

Join one of the UK’s most dynamic premium water companies. Tŷ Nant Water produce...

Location

United Kingdom , London

Salary:

50000.00 - 60000.00 GBP / Year

Advocate Group

Expiration Date

Until further notice

Requirements

Proven experience managing national accounts within the drinks sector
Strong understanding of how major customers buy, review and grow categories
Strong track record of strategic account development, broadening product ranges, increasing portfolio penetration and driving sustained year-on-year growth within existing customers
Commercially sharp with excellent negotiation, forecasting and financial acumen
Ability to build trusted, long-term relationships at multiple stakeholder levels
A confident storyteller who can articulate premium brand values and influence customer perception
Highly motivated by autonomy, responsibility and the opportunity to deliver measurable impact
Organised, analytical and forward-thinking with the ability to identify trends, uncover untapped potential and translate insight into long-term, actionable growth plans

Job Responsibility

Retain, manage and develop 100 of the Top 150 accounts across our trading areas
Identify upsell opportunities across the full portfolio
Understand each account’s needs, gaps and purchasing behaviour to grow share and drive incremental revenue
Build strong, strategic relationships with buyers and key stakeholders across top customers
Deliver compelling brand storytelling that elevates the extensive Tŷ Nant portfolio
Negotiate commercial agreements that drive profitable, sustainable growth

What we offer

Bonus
Car Allowance

Fulltime

Senior Account Manager / Account Director - Consumer PR

We are looking for a consumer lifestyle PR Senior Account Manager or Account Dir...

Location

Germany , Frankfurt; Munich; Düsseldorf

Salary:

Not provided

Hotwire

Expiration Date

Until further notice

Requirements

Must be business proficient in both English and German (C1 and above)
PR expert with experience in other areas of the broader marketing matrix (e.g., influencer marketing, paid digital media, social, strategy/planning)
Agency or inhouse experience working on tech or consumer brands
Proven experience in media relations and storytelling
Strong conceptual skills in developing communication strategies and enjoy strategic planning
Knowledgeable on all communications platforms know where trends originate, and proactively apply this knowledge to client work
Passionate about the world of technology both in personal and professional life, and have proven experience using AI tools
Experience working in an international environment and can speak business proficient English and German
Confident, accountable and have some team leadership experience
Proactive and ambitious

Job Responsibility

Strategic consulting and management of consumer tech clients on national and international levels
Development of integrated communication campaigns (traditional, digital, influencer)
Building and maintaining strong media and influencer networks – with a focus on lifestyle and consumer media outlets (print, online, TV, podcasts etc.)
Contribution to new business through pitches, proposals, and networking
Line manager for mid/ junior team members
Managing budgets, timelines, and performance reporting

What we offer

Flexibility to work remotely through our Thoughtful Working philosophy
Sabbatical scheme
a paid break for every four years served
Annual wellbeing allowance

Fulltime

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Area Account Manager

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