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Area Account Manager - Acute Care

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werfen

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Location:
United Kingdom

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

To maximise and maintain sales of Acute Care systems and reagents by the provision to users and potential customers of highly professional product sales and support activity.

Job Responsibility:

  • Run your sales area as your business to maximise profitable sales of systems, reagents and consumables
  • Maintain a current and in depth knowledge of all products in the range
  • Establish a customer call frequency appropriate to the level and state of business at each account
  • Carry out sales visits, presentations and demonstrations of Acute Care products and software packages to the highest level of professionalism
  • During sales visits use Acute Care sales tools
  • Ensure that Werfen reagents are used to their maximum potential by each account
  • Ensure that new accounts place a standing order as soon as possible and that Werfen products are used to the maximum extent
  • All new accounts are to be entered into CRM database
  • In conjunction with the Application Specialist ensure that new systems are installed efficiently and brought into routine use as quickly as possible
  • With the aid of the Application Specialist Team ensure satisfactory training programmes are delivered for total customer satisfaction
  • Maintain accurate and up to date prospect lists
  • The maintenance of CRM is absolutely mandatory with particular focus on the Value Prompter tool
  • Ensure CRM information is correct to allow accurate market mapping and pipe line forecast
  • At each account ensure that all decision makers are identified, visited and sold to, including supplies and management personnel
  • Provide a rolling twelve month sales forecast at the beginning of each calendar month
  • Liaise with the Acute Care Sales Manager in the completion of tenders
  • Liaise frequently with the other Business Groups Area Account Manager to ensure a smooth and free flow of information horizontally
  • Provide effective applications and troubleshooting assistance to users
  • Liaise regularly with your local Field Service Engineers to ensure a free flow of market information
  • Visit lost sales, obtain debrief information and maintain contact for future business
  • Be aware of and report on competitive activities / strategies
  • Maintain a current and in depth knowledge of competitive products
  • See the views of users and non-users on our products and their future product wishes
  • Provide the Acute Care Sales Manager with a monthly report
  • Ensure the Acute Care Sales Manager is advised immediately of any problems which might prevent the achievement of your objectives
  • Use the complaint system effectively
  • With the aid of the Application Specialists ensure complaints are closed to total customer satisfaction
  • Do not regard the foregoing as exclusive, be proactive in furthering our aims and objectives
  • Awareness of the Integrated Management System (covering Quality & information Security) and its relevant policies and procedures

Requirements:

  • BSc in Science or Business or related field
  • Proficient business or related experience
  • Proficient computer skills, including Word, Excel, PowerPoint, SAP and other corporate tools
  • Knowledge of Customer dynamics (their processes, value chain)
  • Knowledge of IVD market
  • Knowledge of Competitor dynamics
  • Knowledge of Company products, solutions and services in terms of impact on the customer’s value chain (Clinical, Economical and Organisational)
  • Familiarity with Health Economics
  • Knowledge of Selling techniques
  • Knowledge of Applicable norms to tendering processes
  • Team working
  • Delivers results
  • Customer focus
  • Relationship management
  • Negotiation capabilities
  • Flexibility and adaptability to a fast changing environment
  • Seizes accountability
  • Solid business and financial Acumen
What we offer:
  • Competitive Salary
  • Bonus
  • Company Car
  • Private Healthcare / Cashplan
  • Generous contributory pension scheme
  • Employee Assistance Programme

Additional Information:

Job Posted:
March 22, 2026

Employment Type:
Fulltime
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