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The Offer Order (O2) platform is a client data platform within Schwab that drives differentiated experiences for customers, accounts, households, and advisors through various channels. The sophisticated systems that power segmentation, client preferences and experiences use event driven architecture, APIs, batch, and frameworks to provide resilient and scalable capabilities.
Job Responsibility:
Shape the overall strategic vision and technical roadmap for O2 within the Client Data organization
Formulate and socialize policies, standards, and governance frameworks to ensure stability and operational efficiency of the platform
Lead engagements with adjacent teams to collaborate on technology efforts in alignment with the broader Data Strategy, while maintaining adherence to Compliance, and Regulatory standards
Work closely with a team of experienced engineers to identify and craft solutions for the current and next iteration of the O2 platform
Help drive an organization of engineering excellence (design, quality, observability, security, deployment and rollback strategies, resiliency and disaster recovery strategies, etc)
Cultivate a culture that challenges the status-quo
Work with Business Stakeholders to understand business requirements to support any ongoing or upcoming work in the O2 domain
Define a system architecture for new business initiatives and programs
Deliver or support high level and low-level designs
Work with and participate in various Architecture Governance Boards to procure approvals
Requirements:
Bachelor’s degree in Computer Science, Information Systems, related degree OR related practical experience
10+ years as a Solution Architect or Domain Architect
Application Modernization involving Mainframe Legacy systems and Cloud Transformation experience
8+ years of managing the integration of an organization’s technology strategy with business capabilities and goals to develop an effective architecture
5+ years of leading the design, implementation, and ongoing support of architectural initiatives from inception to operational maintenance
6+ years of strong hands-on experience designing and governing database schema for large-scale operational systems
Proven expertise in architecting and optimizing data pipelines(ETL, streaming, batch processing)
Deep understanding of performance tuning, data integrity, scalability, and resiliency patterns
Demonstrated experience leading on -prem to cloud migration initiatives and strong knowledge of cloud-native architecture patterns, including microservices
Experience in leveraging AI tools and platforms to accelerate engineering delivery
Experience building intelligent automation within CI/CD workflows
Fosters a culture across the organization of having conversations based on organizational strategy and principles to create alignment
Takes ownership of decisions made in the engineering organization by helping organization members make clear decisions in alignment with organizational goals and backing decisions made
Mentors across the organization in an open, respectful, flexible, empathetic manner
Leads strategic organizational decisions and plans
Works to build and improve relationships across the organization
Evangelizes technical vision within and beyond an organization
5+ years managing the life cycle of software and services incorporating quality, reliability, and security throughout
5+ years Implementing standards, processes, and methods to create, test, and verify software components, ensuring reliability, and resolving operational problems and bugs
4+ years of experience implementing concepts for system design, ensuring compatibility with future cloud adoption
Strong architecture, critical thinking, and problem-solving abilities, along with an ability to lead sometimes ambiguous, and constantly evolving requirements
Strong technological affinity and experience, as well as attention to detail and a passion for quality is required
Ability to communicate effectively with peers and executives translating technical language into actionable plans
Strong collaborative qualities and a positive demeanor
Ability to thrive in a fast-paced environment across multiple time zones and locations
Ability to effectively transition your design reference materials to engineering organizations, and engineered solutions
Nice to have:
Strong understanding of various applications, servers and network security best practices
Experience designing mission critical, 24x7 systems
Working proficiency with SCM and DevOps tool suites
examples include Git, Bitbucket, Bamboo, Jenkins, Concourse etc.
Working knowledge of Agile/Scrum, experience adopting or leading continuous integration and continuous delivery concepts and frameworks
4+ years utilizing services from cloud platforms to support and improve organizational functions
3+ years utilizing code-based methods to manage deployments
2+ years experience with data pipelines and storage systems for data mining, analytics, and machine learning, prioritizing compliance, security, and scalability
2+ years experience with AI capabilities
Previous experience in a highly regulated environment with appreciation for audit and regulatory principles will benefit the applicant
What we offer:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions