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Serve as a hands-on developer and consultant for enterprise-grade Robotic Process Automation (RPA) solutions, primarily leveraging Microsoft Power Automate. Collaborate with business and technical teams to deliver scalable automation projects, while coaching and mentoring stakeholders on automation best practices, solution design, and continuous improvement. Drive adoption of AI, cognitive services, and agent-based technologies to accelerate digital transformation and operational excellence.
Job Responsibility:
Process Analysis & Opportunity Identification: Analyze and document “as-is” business processes in partnership with SMEs
Identify automation opportunities using process mining tools (e.g., Celonis) and quantify ROI
Assess process gaps, bottlenecks, and manual workarounds to prioritize automation initiatives
Advise teams on automation potential and guide opportunity assessment
Solution Development & Delivery: Design, develop, and deploy RPA solutions using Microsoft Power Automate
Translate business needs into functional and technical requirements
create Solution Design Documents (SDDs), Process Design Documents (PDDs), and prototypes/mockups
Ensure compliance with security, governance, and data privacy standards in all solution designs
Support User Acceptance Testing (UAT), validate automation functionality, and assist in issue resolution
Coaching, Mentoring & Best Practices: Mentor and coach business users, junior developers, and project teams on automation tools, techniques, and best practices
Establish reusable components, design patterns, and documentation standards for automation workflows
Promote a culture of continuous learning and improvement in automation delivery
Lead workshops and training sessions to build automation capability across teams
Continuous Improvement & Performance Monitoring: Implement monitoring dashboards and analytics for automation performance and scalability
Gather feedback post-deployment and recommend enhancements for continuous improvement
Share lessons learned and drive adoption of new technologies (AI, cognitive services, agent-based systems)
Requirements:
Proven experience developing and scaling RPA solutions, with deep expertise in Microsoft Power Automate (UiPath experience a plus)
Strong business analysis skills: process mapping, requirements documentation, and stakeholder engagement
Experience collaborating with cross-functional teams and technical developers
Demonstrated ability to coach, mentor, and enable others in automation delivery
Knowledge of process improvement methodologies (Lean Six Sigma preferred)
Familiarity with process mining platforms (Celonis preferred) and integration with RPA workflows
Understanding of AI/ML services (Azure Cognitive Services, OpenAI) and their application in automation
Experience in establishing best practices, reusable components, and documentation standards
Certifications: Microsoft Power Automate Developer, UiPath Advanced RPA Developer, or equivalent
Bachelor’s degree in computer science, Engineering, or related field
advanced degree a plus
10+ years in IT, including 5+ years in RPA/automation development roles