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Arcade attendant

United States, Newkirk 11.00 USD / Hour · Job Posted February 21, 2026
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Job Description

This position oversees the overall guest service and satisfaction of the department, collaborates directly with supervisor/manager with the daily shift activities of the Arcade. Ensures that they follow all rules and regulations and that all company expectations are met.

Job Responsibility

  • Oversee the overall guest service and satisfaction of the department
  • Collaborate directly with supervisor/manager with the daily shift activities of the Arcade
  • Ensure effective and efficient services are delivered to guests
  • Check all machines and other areas of the arcade for any damage and or issues
  • Ensure current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events
  • Help mentor new hires
  • Help supervisor/manager train new employees on job-specific tasks
  • Help cover staff in other areas as necessary due to employee shortages
  • Name ways to increase efficiencies or improve products and services
  • Remain alert to any unusual or questionable activity and take proper action
  • Maintain excellent working relationships with other company staff, vendors, and contractors
  • Aid as an attendant for the Waterpark as needed
  • Maintain work area and ensure all surfaces and areas are kept clean
  • Perform all other related and compatible duties as assigned
  • Perform all duties per company team member handbook, objectives of the Otoe Missouria Tribe, internal policies, procedures, and controls, as well as applicable laws
  • Maintain the Departmental Shift log(s) reviewing and noting any unusual occurrences, incidents, equipment failures, safety issues, disputes, etc.
  • Make effort to keep informed of company information and communications.

Requirements

  • Must be at least 16 years of age
  • High School Diploma (or equivalent) preferred for individuals over 18
  • Equivalent combination of Customer Service and Communications experience preferred
  • Must be punctual and dependable
  • Read, write, and speak the English language
  • Protect the Company’s value by keeping information confidential
  • Perform assigned tasks under supervision
  • Establish and keep positive relationships
  • Work well alone or within a team
  • Present facts and recommendations in oral and written form
  • Utilize MS Office products at basic to intermediate skill level
  • Exercise sound judgment and make decisions
  • Must be willing and able to work nights, weekends, and holidays
  • Must be able to provide documents needed to show eligibility to work in the United States
  • Required to pass a drug test
  • Must be able to lift at least 20 lbs. and push, pull or drag up to 50 lbs.

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