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ARC Support Engineer - L3 (Software). This role has been designed as ''Onsite' with an expectation that you will primarily work from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Responsibility:
Provide pre and post sales Design and consulting services to Aruba-HPE teams, customers and partners for various technologies and solutions
Provide Complete services lifecycle for the customers including Plan, Design, Implementation, Migration and Optimization
Plan: Creating customer requirement document and business outcome plan
Design: Creating high level and low-level design documents based on customer requirements
Implementation: Preparing the installation plan includes Network implementation plan and Network ready for use plan
Migration: Preparing migration including Method of Procedure and migration validation checks
Optimization: Working on continuous improvement of network operations, uptime and security conformance
Ability to multitask and work independently when required, with little supervision or direction
Excellent oral and written communication skills, presentation and interpersonal skills, and the ability to interface to senior levels of the customer organization
Formulate action plans (technical and operational) for analysing and resolving reported issues
Simulate customer designs in lab
Participate in solution development and publications for knowledge base
Work effectively in a team environment including Aruba and Customer colleagues, QA, engineers, and field organizations
Required to travel to customer sites for consulting, training purposes, business reviews
Provide Quarterly Customer Review meetings, providing technical status and recommendations
Demonstrable experience identifying areas-of-opportunity for process improvement
Requirements:
Minimum of 10 years experience with one or more of the following Juniper/Aruba products: IAPs/Controllers, Airwave, ClearPass, Edgeconnect, Central, Aruba switches, Juniper Contrail, CSO, Junospace, Juniper Northstar or also non-Aruba security products like Cisco ISE is an added advantage
Knowledge of authentication protocols and servers required (802.1x, RADIUS)
Complete understanding of authentication methods (EAP-PEAP, EAP-TLS, EAP-MSCHAPv2)
Installation and configuring of Linux systems, shell scripting
Understanding of Docker containers is preferred
Good understanding of Database concepts (RDBMS), SQL, PostgreSQL
Knowledge on Certificates (X.509), SSL symmetric and asymmetric encryption
Skilled in network design and implementation (knowledge and hands on preferred)
Working knowledge of AD-domains, Forests, 2-way transitive trust
Bachelor's degree in computer engineering or electrical engineering is preferred
Technical and consulting experience supporting networking products and solutions with advanced expertise in network switching, routing and security highly desired
Industry certifications like CCIE, JNICA, JNCIS, JNICP, JNICE, CWNA, ACCP, ACCX, ACMP, ACMX, ACDX and RHEL preferred