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Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary ARC Research Consultant – Quantitative Research, Survey Scripter/Programmer, Market Research (L8) Overview The Advisors Research Center (ARC) is a global team of researchers within Mastercard that delivers high quality, end to end research in support of Mastercard’s Advisors and Consulting Services. As part of ARC’s continued growth, Global Facilities India (GFI) supports global and regional ARC engagements by providing scalable, high quality quantitative research delivery. This role sits within the GFI and supports the scripting, programming, testing, and launch of quantitative surveys for global research projects. Role: As a Quant Research – Survey Scripting & Programming Consultant, you will work closely with ARC researchers, fieldwork teams, and data processing partners to ensure surveys are programmed accurately, function as intended, and are ready for fieldwork deployment. Candidates for this position should have hands on experience with survey programming platforms and strong attention to detail.
Job Responsibility:
Program online surveys based on research questionnaires and specifications using Decipher, Confirmit or other scripting platforms
Script advanced research studies such as Conjoint and MaxDiff analyses
Implement survey logic including skips, piping, randomization, quotas, and validations
Ensure surveys are fully fieldwork-ready, including quota setup, sample integration, and deployment checks
Support soft launches and resolve programming issues identified during testing or early fieldwork
Support basic data validation, checking the data to ensure survey outputs are accurate, with a focus on data consistency
Maintain version control and change logs for programmed surveys
Collaborate with researchers and fieldwork teams to clarify requirements and implement updates
Ensure surveys meet ARC quality standards and respondents experience best practices
Collaborate with global teams to meet project timelines and quality expectations
Requirements:
At least 5 years of experience in survey scripting or programming within a market research environment, preferably a market research agency
Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent practical experience in survey scripting and programming
Hands‑on experience with survey programming platforms (e.g., Decipher / Forsta, Confirmit, or similar)
Familiarity with common survey logic and online research methodologies
Familiarity with HTML and CSS
basic knowledge of JavaScript or similar scripting languages is a plus
Understanding of how programmed surveys feed into datasets and downstream analysis
High attention to detail and strong problem‑solving skills
Ability to manage multiple surveys and programming tasks simultaneously
Comfortable working in fast‑paced, deadline‑driven environments
Experience supporting global or multi‑market studies is a plus
Nice to have:
basic knowledge of JavaScript or similar scripting languages is a plus
Experience supporting global or multi‑market studies is a plus