CrawlJobs Logo
ACV Auctions Logo ACV Auctions · Customer Service

Arbitration Admin

United States, Buffalo Employment contract 29.81 USD / Hour · Job Posted June 29, 2026
Apply Position
Job Link Share

Job Description

If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in our people and technology to help our customers succeed. We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere.

Job Responsibility

  • Resolve differences between the buyer and seller arising from representations the sellers make on an auction
  • Research all issues and recommend final decisions regarding all post auction issues
  • Perform all duties assigned by the Arbitration Manager
  • Ensure customers receive prompt, efficient and courteous attention for all contacts and transactions
  • Be thoroughly familiar with procedures for handling all aspects of customer service and arbitration
  • Resolve any customer complaints in a friendly, courteous manner
  • Advise management of all serious complaints
  • Resolve arbitration differences in a polite and distinct manner, making sure that each customer is aware of sale regulations
  • Research and recommend options and resolutions to the Arbitration Manager regarding all post auction issues
  • Communicates final decisions to both buyer and seller and coordinates the post-auction process
  • Coordinates and facilitates all logistics for 3rd part inspections of vehicles and performs proper record keeping
  • May perform accounts receivable duties
  • Understand and enforce the ACV Arbitration policies and procedures
  • Practice and promote teamwork at all times
  • Ensure proper follow-through on all directives, bulletins, schedules, and accounting from the Arbitration Manager or designated manager
  • Maintain a good flow of communications with entire team including all management
  • Recommend new customer services and procedures to the Arbitration Manager
  • Other duties as assigned

Requirements

  • Minimum - High School or GED
  • Preferred - 4 Year / Bachelors Degree
  • 3 years Customer service and/or claims roles
  • Experience with Salesforce or other CRM strongly preferred
  • A minimum of 1 year of mechanical experience preferred
  • Automotive auction experience strongly preferred
  • Ability to be self-motivated and able to work independently
  • Adapt quickly to shifting priorities and assists others in doing so

Nice to have

  • Experience with Salesforce or other CRM
  • A minimum of 1 year of mechanical experience
  • Automotive auction experience

What we offer

  • Multiple medical plans including a high deductible, low cost health plan
  • Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance
  • Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance
  • Generous paid time off options, including uncapped vacation days
  • the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law
  • 6 paid company holidays
  • 2 floating holidays
  • parental leave
  • bereavement leave
  • jury duty leave
  • voting leave
  • and other forms of paid leave as required by applicable law or regulation
  • Employee Stock Purchase Program with additional opportunities to earn stock in the Company
  • Retirement planning through the Company’s 401(k)
ACV Auctions - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Arbitration Admin

8 matching positions

Arbitration Admin

The Arbitration Administrator will report to the Arbitration Manager, with a pri...
Location
Location
USA , Buffalo
Salary
Salary:
29.81 USD / Hour
acvauctions.com Logo
ACV Auctions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum - High School or GED
  • 3 years Customer service and/or claims roles
  • Ability to be self-motivated and able to work independently
  • Adapt quickly to shifting priorities and assists others in doing so
Job Responsibility
Job Responsibility
  • Ensure customers receive prompt, efficient and courteous attention for all contacts and transactions
  • Be thoroughly familiar with procedures for handling all aspects of customer service and arbitration
  • Resolve any customer complaints in a friendly, courteous manner. Advise management of all serious complaints
  • Resolve arbitration differences in a polite and distinct manner, making sure that each customer is aware of sale regulations
  • Research and recommend options and resolutions to the Arbitration Manager regarding all post auction issues
  • Communicates final decisions to both buyer and seller and coordinates the post-auction process
  • Coordinates and facilitates all logistics for 3rd part inspections of vehicles and performs proper record keeping
  • May perform accounts receivable duties
  • Understand and enforce the ACV Arbitration policies and procedures
  • Practice and promote teamwork at all times
What we offer
What we offer
  • Multiple medical plans including a high deductible, low cost health plan
  • Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance
  • Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance
  • Generous paid time off options, including uncapped vacation days, paid sick days, paid company holidays, floating holidays, parental leave, bereavement leave, jury duty leave, voting leave
  • Employee Stock Purchase Program with additional opportunities to earn stock in the Company
  • Retirement planning through the Company's 401(k)
  • Fulltime
Read More
Arrow Right
New

Material Handler

In these hands-on roles, you’ll carry out a variety of warehousing activities to...
Location
Location
Australia , Gracemere
Salary
Salary:
92846.00 AUD / Year
aurizon.com.au Logo
Aurizon
Expiration Date
July 13, 2026
Flip Icon
Requirements
Requirements
  • Solid inventory management skills
  • Current forklift licence
  • Hands-on experience in a busy, large-scale logistics setting
  • Competence in SAP Materials Management or equivalent
  • Mandatory HR forklift ticket with min 2 years' experience
  • Strong understanding of policies and procedures
  • Basic Microsoft Suite capability including Outlook, Excel and Word
Job Responsibility
Job Responsibility
  • Perform routine inventory management processes and warehouse tasks
  • Manage, coordinate, and deliver critical materials to support Network Maintenance teams and approved contractors
  • Conduct internal and vendor held stocktaking as required including cycle counts
  • Assist in maintaining warehouse security and safe operating conditions
  • Provide skilled high-risk plant and equipment operational support
  • Safely loading, securing and unloading of materials for delivery vehicles
What we offer
What we offer
  • Development and growth opportunities
  • Access to mentoring and development programs
  • Discounts on selected health insurance funds, personal travel, gyms, vehicles and retail brands
  • Parental leave program and super booster
  • Fulltime
Read More
Arrow Right
New

Mgr-Sales I

Location
Location
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
  • 3 years experience in the sales and marketing or related professional area
  • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major
  • 1 year experience in the sales and marketing or related professional area
Job Responsibility
Job Responsibility
  • Proactively solicit and handle sales opportunities
  • Ensure business is turned over properly and in a timely fashion for proper service delivery
  • Assist in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives
  • Achieve personal sales goals
  • Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative
  • Builds and strengthens relationships with existing and new customers to enable future bookings (activities include sales calls, entertainment, FAM trips, trade shows, etc.)
  • Develops relationships within community to strengthen and expand customer base for sales opportunities
  • Manages and develops relationships with key internal and external stakeholders
  • Provides accurate, complete and effective turnover to Event Management
  • Participates in sales calls with members of sales team to acquire new business and/or close on business
  • Fulltime
Read More
Arrow Right
New

Locomotive Driver

Aurizon are currently seeking Qualified Locomotive Drivers who will be based at ...
Location
Location
Australia , Stanwell
Salary
Salary:
150000.00 AUD / Year
aurizon.com.au Logo
Aurizon
Expiration Date
July 10, 2026
Flip Icon
Requirements
Requirements
  • Certificate IV in Rail Operations (heavy haulage)
  • Experience in QLD Safe working Systems
  • Current unrestricted Class C drivers’ licence
  • A strong commitment to safety
  • Ability to work a 24/7 shift work roster including availability to work weekends
  • Commitment to Aurizon values and a willingness to embrace a diverse work environment
Job Responsibility
Job Responsibility
  • Operation of locomotives including mainline, shunting and yard operations
  • Examine and certify trains as ready for departure
  • Apply 'best practice' train management techniques to ensure efficient and safe train operations
  • Work in accordance with Aurizon's safety and operational standards and procedures
  • Contribute to continuous performance improvement
  • Work in accordance with Aurizon's award and other industrial agreements relevant to the position of Locomotive Driver
  • Provide excellent customer service
What we offer
What we offer
  • Development and growth opportunities
  • Access to mentoring and development programs
  • Discounts on selected health insurance funds, personal travel, gyms, vehicles and retail brands
  • Parental leave program and super booster
  • Fulltime
Read More
Arrow Right
New

Digitization Project Specialist

Robert Half has a two month opportunity on the coast! We are seeking a detail-or...
Location
Location
United States , South San Francisco
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or equivalent required
  • Previous experience in document scanning, records management, data entry, administrative support, or office services preferred
  • Strong attention to detail and commitment to producing accurate work
  • Comfortable performing repetitive tasks while maintaining quality standards
  • Basic computer skills, including Microsoft Office and file management
  • Ability to learn scanning software and document management systems
  • Strong organizational and time management skills
  • Ability to work independently and as part of a collaborative team
  • Capable of lifting and moving banker boxes weighing up to 25 pounds as needed
Job Responsibility
Job Responsibility
  • Prepare paper files for scanning by removing staples, paper clips, bindings, and repairing damaged documents when necessary
  • Scan documents using high-speed production scanners while maintaining quality and accuracy standards
  • Review scanned images for readability, completeness, and proper orientation
  • Index and organize electronic files according to established naming conventions and filing procedures
  • Perform data entry and document verification with a high degree of accuracy
  • Maintain confidentiality while handling sensitive and proprietary information
  • Organize, label, and repackage physical records after scanning when required
  • Meet daily productivity and quality goals while maintaining attention to detail
  • Identify document issues and communicate discrepancies to project supervisors
  • Maintain a clean, organized, and secure work environment
What we offer
What we offer
  • Medical
  • Vision
  • Dental
  • Life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right
New

Tradesperson Electrical

In this Electrical Tradesperson position, you’ll be key in maintaining and repai...
Location
Location
Australia , Albany
Salary
Salary:
Not provided
aurizon.com.au Logo
Aurizon
Expiration Date
July 13, 2026
Flip Icon
Requirements
Requirements
  • Proficient in computer use
  • Holds a mandatory electrical trade qualification or equivalent
  • Possesses strong interpersonal communication skills
  • Experience in repairing and maintaining locomotives and rolling stock is highly valued
  • Demonstrates robust fault-finding and troubleshooting skills, with the ability to interpret schematics and technical drawings
  • Knowledgeable in relevant legislation, including the Workplace Health and Safety Act
Job Responsibility
Job Responsibility
  • Performing routine and corrective maintenance and fault repairs using best practices
  • Adhering to Workplace Health and Safety (WH&S) regulations and technical specifications
  • Keeping accurate records and documentation of asset conditions, maintenance activities, and costs
  • Reporting completed work against the scheduled program
  • Contributing to the development and enhancement of work procedures for continuous quality improvement
What we offer
What we offer
  • Development and growth opportunities
  • Access to mentoring and development programs
  • Discounts on selected health insurance funds, personal travel, gyms, vehicles and retail brands
  • Parental leave program and super booster
  • Fulltime
Read More
Arrow Right
New

Solartis Architect

We are seeking an experienced Solution Architect specializing in Property & Casu...
Location
Location
United States , Remote
Salary
Salary:
129360.00 - 215600.00 USD / Year
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years’ experience in Solartis Insure – Policy Admin Platform, full policy lifecycle—from submission and quoting to endorsements
  • 8+ years’ experience in integration of Solartis with enterprise systems
  • 8+ years’ experience in UX using React, React js, and reasonable experience in python Fast API, and SQL Server RDBMS
  • 8+ years’ experience in using AI code generation tools like GitHub Copilot, Codex, Claude Code, Cursor, etc.
  • Understanding of CI/CD and infrastructure automation
  • 8+ years of Knowledgeable about integration patterns (sync/async, event-driven, pub-sub)
  • Very good knowledge of Solartis microservices
  • 8+ years’ experience in working with Azure cloud platform and services, Strong knowledge of cloud architecture patterns, principles, and best practices, Proficient in C#, .NET, SQL, and Azure DevOps, 8+ years’ experience in using Azure services such as App Services, Functions, Logic Apps, Service Bus, Cosmos DB, Key Vault, etc.
  • 8+ years’ experience and knowledge of BPMN 2.0 driven jBPM rule flows and Knowledgebase servers
  • 8+ years’ Knowledge & experience in collection framework plug-ins for database access, mail, document generation, etc.
Job Responsibility
Job Responsibility
  • Prioritize AI throughout the SDLC
  • Skilled in AI-assisted coding tools for higher productivity
  • Skilled in one stack and adaptable polyglot engineer across entire application stack
  • Design and develop solutions with Azure, ReactJS and .NET
  • Set standards in code, reviews, and best practices
  • Guarantee architecture compliance, performance, and technical quality
  • Work with the Product Owner and Scrum Master to plan sprints, estimate tasks, and refine the backlog
  • Break down business requirements into technical stories or tasks
  • Participate in daily stand-ups and technical ceremonies as required
  • Contribute to all aspects of application integration, including REST APIs, Azure Service Bus, Event Grid, Logic Apps, and other Azure Integration Services
  • Fulltime
Read More
Arrow Right
New

Network Security Administrator

We are looking for a Network Security Administrator to support and strengthen en...
Location
Location
United States , Phoenix
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in cyber security with a strong focus on network and enterprise security administration
  • Hands-on expertise with Security Information and Event Management (SIEM) platforms for monitoring and analysis
  • Practical experience configuring and supporting Palo Alto Networks firewalls in a production environment
  • Knowledge of application security principles and common approaches for reducing risk across business systems
  • Familiarity with enterprise network security concepts, including access control, segmentation, and threat detection
  • Experience working with Aruba technologies within secured network environments
  • Ability to investigate security events, troubleshoot technical issues, and communicate recommendations clearly
Job Responsibility
Job Responsibility
  • Administer and enhance network security controls to safeguard enterprise systems, applications, and data assets
  • Configure, monitor, and maintain SIEM tools to identify suspicious activity, investigate alerts, and support timely incident response
  • Manage and optimize Palo Alto firewalls and related security policies to enforce secure connectivity across the organization
  • Support application security efforts by reviewing risks, recommending protections, and collaborating with technical teams on remediation
  • Oversee enterprise security measures across network environments, ensuring alignment with security standards and operational needs
  • Troubleshoot security-related network issues and implement corrective actions to maintain availability and protection
  • Work with Aruba networking technologies to support secure access, segmentation, and overall infrastructure performance
  • Document security configurations, procedures, and findings to promote consistency, audit readiness, and knowledge sharing
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right